Terms and Delivery:
Standard: All media packages will be delivered within 20-30 business days (Dec 6 - Dec 20) from the end of the competition.
Full Services Delivery: Guaranteed within 7-20 business days (Nov 19 - Dec 6, 2024) from the end of the competition.
Refund Policy
- In the event of injury, accidents, or similar incidents before or during your competition, your media fees can be refunded.
- If you bomb out of the competition and choose to continue until the end, your media fees will not be refunded.
Media Previews
- We do not provide previews of your specific media. However, we can show you samples from the same competition to give you an idea of the quality and style of the photos.
Media Delivery
- Your media will be sent to you via email. Please ensure that your email address is entered correctly at checkout.
- Occasionally, our emails may end up in your spam filter, so please check your spam/junk folder.
Downloading Your Media
- We recommend downloading your media as soon as possible.
- Media will be available on the online drive for 4-6 weeks, after which they will be deleted from Google Drive.
For any inquiries or clarifications, feel free to contact us via @astermediaph on Instagram or reach out to Angela Gonzalvo.