Resident Incident Form

Purpose of this Form

This form is used to report specific incidents or concerns relating to activities occurring at the Rowing SA West Lakes facility. Reports should be submitted as soon as practicable after the incident occurs to allow appropriate investigation.

Anonymous reports and reports submitted without sufficient information may not be able to be investigated.

Scope of this Form
This form is intended for residents to report impacts on local amenity, public access, property or resident safety associated with activities conducted at the facility.

Examples may include noise, litter, traffic impacts, access issues, cyclist interactions, property impacts, reserve use concerns or public safety matters affecting residents and other users of the area.

This form is not intended for reporting operational matters relating to participants, clubs, schools, racing activities, coaching practices, boating operations or alleged breaches of Rowing SA policies and procedures.

Such matters are managed through separate Rowing SA reporting processes.

Describe the Issue or Incident

Please provide a detailed description of the issue or incident, including:

• what occurred;
• when and where it occurred;
• any persons, vehicles, vessels or equipment involved (if known);
• any impacts on residents, public access, public safety, local amenity or surrounding areas; and
• any actions already taken or authorities contacted.

If this incident involves a school or a club, please provide details below if it was possible to identify the party/parties involved.

If the offender is not known, please select Not Known.

We are not able to follow up an incident without positive identification of the offender/offence.

Once your report is submitted:

1. Acknowledgement

Rowing SA will acknowledge receipt of your report and record the matter in its incident management system.

2. Initial Assessment

The report will be reviewed to determine:

• whether it falls within the scope of this form;
• whether sufficient information has been provided;
• whether immediate action is required; and
• whether the matter relates to Rowing SA activities, permit obligations or another organisation.

3. Investigation (where required)

Rowing SA may undertake further enquiries which may include:

• reviewing available records;
• obtaining statements from relevant persons;
• reviewing photographs, video or other evidence;
• consulting event organisers, clubs, schools or contractors; and
• liaising with external authorities where appropriate.

4. Outcome

Following assessment, Rowing SA will determine whether any corrective actions, operational improvements or further monitoring are required.

5. Closure

The matter will be recorded and closed once the assessment or investigation process has been completed.

Rowing SA assesses each report on its individual circumstances. The availability of evidence, witness information and the time elapsed since the incident occurred may affect Rowing SA's ability to investigate or verify a reported concern.

Where multiple reports are received regarding the same incident or concern, they may be managed and assessed collectively.

Some matters may fall within the jurisdiction of other organisations, including the City of Charles Sturt, South Australia Police or other government agencies. Where appropriate, residents may be referred to the relevant authority.