Citizens Advice Birmingham processes information provided online, which includes your personal information, and stores this securely on a shared electronic management system accessed by members of the Citizens Advice Service. Personal information is any information which can identify you (e.g., name, address, date of birth). By completing and submitting this online form, you are providing consent for your personal information to be stored. If you do not wish your details to be held, please contact our telephone service on 0808 278 7990.