You may appeal staff or agency decisions and actions.
1. Your Premier Mental and Behavioral Services case worker should be approached with the problem. If you and your case worker cannot reach a solution that is satisfactory, you should take the issue to the Administrator. If that step does not resolve the problem, you may go to the Executive Director of Premier Mental and Behavioral Services.
2. If the complaint has still not been resolved to the client's satisfaction, the client may request review by the County Mental Health Board.
3. If you are not satisfied with the recommendations of the County Mental Health Board, or the Agency's response to these recommendations, the client may request review by the Division of Mental Health.
4. You can contact the External Advocacy Services at any time.
5. The External Advocacy Services information is posted at the waiting area and is available at the front desk upon your request.
You can contact the external advocacy services at any time:
1. Community Mental Health Law Project
Central Jersey: 225 East State Street, Suite 5, Trenton, NJ 08608
Phone: (609) 392-5553, Fax/TTY: (609) 392-5369, E-mail: Trenton@chlp.org Managing Attorney: Stuart Weiner, Supervising Advocate: Jacqueline Darby;
2. County Mental Health Administrator in the county
Penny Grande, Administrator
Middlesex County Division of Addictions & Mental Health Planning 75 Bayard St., New Brunswick, NJ 08901
(732) 745-4313, e-mail: penny.grande@co.middlesex.nj.us;
3. Division of Mental Health Services Ombudsperson
Margaret Molnar
PO Box 700. Trenton, NJ 08625, 609-984-4813
4. Division of Mental Health Advocacy
Justice Hughes Complex, 25 Market Street, Trenton, New Jersey 08625 (877)285-2844
5. Division of Youth and Family Services (for child abuse and/or neglect)
84 Park Avenue, Flemington, NJ 08822, (908) 782-8784
6. County Welfare Agency (for Adult abuse)
Monmouth County Board of Social Services 3000 Kozloski Rd, Freehold, NJ 07728 (732) 431-6000