Essential Duties and Responsibilities of a Chiropractic Assistant

• Greets patients and checks them in, confirming their insurance status, the ways in which they will pay, their medical histories, and any other relevant medical information.
• Takes some general diagnostic information including blood pressure, temperature, weight, height, and records this for the doctor's use in the examination and treatment.
• Manages the practice's schedule, makes appointments for patients, determines when the chiropractor is available and confirms appointments to make sure patients are on time.
• Collects and processes payments from patients.
• Controls the waiting room, attends to patient needs, and ensures the office runs on time.
• Distributes educational information to patients as instructed by the chiropractor.
• Maintains organized files on all patients.
• Abides by HIPAA laws regarding sharing of personal medical information.
• Answers the phones and addresses all patient questions and concerns, forwarding calls to the appropriate parties when necessary.
• Keeps the office clean and presentable, doing spot cleaning throughout the day and thorough cleaning at the end of each business day.
• Explains the office policies to patients as needed.
• Follows Compliance rules and regulations against fraud and abuse.
• Maintains front office quality assurance.
• Informs supervisors of operational problems.
• Handles a variety of matters including managed care, insurance, collections, operational, and customer service issues.

Required Knowledge, Skills, and Abilities

• Must be personable with a professional demeanor and able to exercise courtesy and tact with all patients.
• Must be able to follow HIPAA regulations and medical information sharing practices.
• Must be willing to undergo further training for performing particular therapy treatments.
• Must be able to multitask.
• Must be organized.

• Must have the ability to work independently and as a team player.
• Must have strong communication skills and be able to relate to people from all walks of life.
• Must be proficient with technology including fast typing skills and ability to learn medical and insurance billing software programs.
• Must be a self-starter and able to work with minimal supervision the majority of the time.
• Must be willing to adapt to change.
• Must be able to prioritize workload while remaining flexible.

Work Environment

• The majority of time is spent at the front desk of the chiropractic office, with some hands-on interaction throughout the day.
• Must be willing to interact with people on a constant basis.
• Sometimes busy, hectic, noisy or stressful with interruptions.
• Involves frequent telephone contact with patients.
• This is a full-time position with approximately 35 hours per week.
• Must be able to work evenings and weekends.

Basic Requirements

• High school diploma or GED equivalent required.
• Must maintain a well-groomed personal appearance.

 

Please email your resume, application, and any questions to drmike1@zoominternet.net or stop by the office.