Cancelled Appointments
To ensure effective scheduling and service delivery, we require a minimum of 24 hours' notice for any appointment cancellations. If a cancellation occurs without 24 hours' notice after one instance, a cancellation fee of $25.00 will be charged to your account. Exceptions will be made for unavoidable circumstances, such as sudden illness.
No Show Policy
If you miss an appointment without prior notice, you will be charged at the private pay rate for your session. This fee reflects the time reserved for your session and our commitment to serving all clients effectively.
Make-Up Sessions
We will make every effort to reschedule sessions canceled by the therapist. However, please note that make-up sessions may not necessarily be conducted by your current therapist.
Therapist Changes
Due to scheduling demands, your therapist may change at any time during your treatment. We will strive to maintain continuity of care, but please be aware that circumstances may require a different therapist to be assigned.
Consent to treat via Teletherapy
1. I have the right to withhold or withdraw my consent to teletherapy, in
writing at any time without affecting my right to future care or treatment.
2. The laws that protect the confidentiality of medical information (HIPAA) also
apply to teletherapy as all other company policies e.g. Payment agreement.
3. I understand that there are certain unavoidable associated risks with
teletherapy including transmission of information that could be interrupted
by unauthorized persons and internet/Wi-Fi technical difficulties.
4. I understand that I am responsible for providing the necessary computer,
ensuring information security on my computer, and arranging a sufficient
location with lighting and privacy that is free of distractions.
By signing below, you acknowledge that you have read and understood these policies and agreements.