JD Network Tech Support

Network Tech Support Request

To help us with your request, please be as detailed as possible.
BASIC INFORMATION

SECTION 1 OF 2
Your Name*

First NameLast Name
Critical – Our team needs to use this within the next 7 days.Important – Our team is waiting to use this as soon as possible.Normal – We ran into an error and would like it fixed.Low – We found this issue and wanted to share it for future development.
Yes, please call me as soon as possible.Yes, but no rush. Just call me when it is convenient.No need to call me back, email will be fine.
What time zone are you located in?*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
Phone Number*
Email*
example@example.com
By phoneBy emailOther
Network name*
Who is your JD Network Advocate?*
Network Leader / Co-LeaderNetwork AdministratorOther
ISSUE DETAILS

SECTION 2 OF 2
JD web-app (website where you use Jesus Disciple)JD admin portal (the back-end for user and file management)Other
EnglishSpanishOther
What device(s) is experiencing this issue?*
Example: iPhone, Android, Mac OS, Windows, other...
What web browser(s) is experiencing this issue?*
Example: Safari, Firefox, Chrome, Edge...
Content (Bible Studies and Territory Content Tabs)Disciple/Communities (Churches, Disciples, Groups Tab)Media Items + Uploading (Resources Tab)Network Information (Networks Tab)Reporting DashboardsHouse Church Weekly VideosOther
Please describe the issue:*
Please upload screenshots (if possible)

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Network Tech Support Request

BASIC INFORMATION

ISSUE DETAILS