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13
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1
Name
First Name
Last Name
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2
What is your Age?
0-17
18-25
26-40
40+
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3
Do you own a vehicle?
YES
NO
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4
How often do you visit service stations to service your vehicle in a year?
I don’t go to service stations
1 to 3 times a year
3 to 5 times a year
More than 5 times
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5
What services you use when you go to service stations?
Please check all services that you use
Oil Change and oil filter replacement
Tire change, Tire purchase, Tire inflation
Brakes Service, inspection
Battery Inspection, purchase and installation
Wheel balancing, Wheel alignment
Engine related repairs
Other major repairs
Body related repairs
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6
How much time you have to spend at service station for servicing of your vehicle?
Less than half hour
Half hour to one hour
1 to 2 hours
More than 2 hours
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7
Do you have to take time off from your work to service your vehicle?
YES
NO
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8
Can you go to your preferred service station without any prior appointment?
Yes
No
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9
For a standard oil change, in what range you pay the price?
Including labour cost and hst
Less than $50
$50 to $75
$75 to $100
$100 or more
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10
Do you think that availing a mobile service at your door step would save you a lot of time and money?
Yes it would save me both time and money
It would only save my time but not money
It would save money but not time
No it won’t save time or money
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11
What would make you opt for a mobile service for your vehicle instead going to service station?
Choose all that applies
It is done at my convenience
It is done by a certified professional
It costs me same money as a regular service
They do not litter my driveway while servicing my vehicle
It is fast and hassle free
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12
Describe your concerns with a mobile service for vehicles.
Please describe in detail, also describe any past experiences which can help us understand better your concerns
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13
If you opt for a mobile service for your vehicle, what would make you extremely happy?
Choose all that apply
Above and beyond service
Expertly done work
Reasonable price
Quality of the parts used in servicing
Transparent communication from the mechanic.
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14
In which city do you live?
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