Mandatory For Everyone
- Criminal Record Check for vunerable sectior within the last three years.
- Photo ID matching the name on the criminal record check
Mandatory for Licensed Service Providers
- Licensing Registration or ID
- Proof of Professional Insurance
Paperwork How-To Guide
Document Scan / Photo Quality Requirements
(Please read before uploading)
To ensure documents can be accepted by municipalities, insurers, and auditors, all uploads must meet the following minimum quality standards.
✅ What an acceptable scan or photo looks like
- Entire document is fully visible (no cut-off edges)
- Text is clear and readable when zoomed in
- Image is upright (not sideways or upside down)
- Lighting is even (no glare, shadows, or dark corners)
- All required details are visible, including:
- Your full name
- Issue date
- Expiry date (if applicable)
- Licence or reference numbers
❌ What will be rejected
- Blurry or out-of-focus images
- Partial documents (missing top, bottom, or corners)
- Photos taken at an angle where text is distorted
- Screenshots of thumbnails or previews
- Documents photographed inside a car, on a bed, or on textured surfaces
- Dark, shadowed, or overexposed images
💻 Preferred File Types
- PDF (preferred)
- JPG or PNG (high resolution)
- If using photos, upload one clear image per page
Document File Naming Convention (Required)
To help us process your documents efficiently, please name each uploaded file using the following format:
[Your Initials] – [Document Type] – [Number if applicable]