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Name*

First NameLast Name

Email*

example@example.com

Phone Number*

Please enter a valid phone number.Format: (000) 000-0000.

From Address*

To Address*

Commodity*

Select "Other" if your commodity is not listed

PLEASE NOTE:

{commodity} is a commodity that is not covered by our insurance provider

PLEASE NOTE:

{commodity} is a commodity that we are NOT equipped to handle, and is NOT covered by our insurance provider. However, we are equipped to handle {commodity} if it is "flat-packed" (end user self-assembly) {commodity}

Commodity Name

Cargo*

Service Guarantee*

Coverage Amount: 0 – R5,000•Surcharge: An additional R40 per waybill will be automatically applied for all-risk compensation.

Declared Value

General Conditions of Cover
Declaration Requirement: Claims will not be considered unless the value is declared or requested on the waybill prior to transportation.
Claim Notification: Any potential claim must be notified to Bigfoot Express within 5 working days from the date of delivery.
Waybill Endorsements: Endorsements on the waybill upon signature by the recipient are required to support claims for damages and shortages.
Inspection Requirement: Cargo must be available for inspection by our assessors.
Compensation Rights: Our insurers reserve the right to compensate based on replacement cost value or to repudiate claims without prejudice.
Damaged Goods: All damaged goods become the property of Bigfoot Express or the insurers upon settlement.
Excess Liability: The customer is liable for the excess amount, which will be automatically deducted prior to settlement.
Packaging Responsibility: It is the sender’s responsibility to ensure cargo is adequately packaged for transportation.
Liability Limitations: The carrier is not liable for indirect consequential loss or damage to any consignment.
Delivery Disclaimer: The carrier is not liable for any loss or damages arising from late or non-delivery of consignments.

Kindly note that our collection cutoff time is 14:30.