• Learner Handbook Acknowledgment and Consent

    Learner Handbook Acknowledgment and Consent

  • Attendance Requirements:

  • Learners are expected to maintain consistent attendance, with no more than 2 absences within a rolling 30-day period.

    • 24 Hour notice for canceled sessions
      • Failure to notify results in $50 cancellation fee billed directly to family (Not applicable to Medicaid plans)
    • Cancellations due to illness communicated as soon as possible.
      • If a doctor's note is provided, cancellation will not count against attendance requirement
    • Advanced cancellations- 2 weeks notice (Learner's spot can be held for up to 1 week annually to accommodate extended absences.)
    • No call / No Shows / chronic absences may result in termination of services and referral to alternate providers

  • Learner Arrival / Pick Up:

  • Caregivers are expected to utilize the digital check-in system for arrival / pick up and are required to remain with their child until picked up by staff.

    • Consistent on time arrival and pick up
    • Required daily items: water, snacks, change of clothes, jacket, personal hygiene items as needed
    • Staff are not able to administer any medications

  • Caregiver Participation and Communication:

    Caregivers are expected to be an active participant in ABA, complete signatures on all documentation in a timely manner and use appropriate contact methods.

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    • Monthly participation in Family Treatment Guidance sessions
    • Weekly completion of signatures on all session notes
    • Email/Messaging: Advanced notice, meeting requests (Texting is only available through HIPAA compliant messaging app)
    • Phone: When requiring immediate attention (Please leave a voicemail if unanswered, you'll receive a timely returned call)

  • Acknowledgement and Consent

    I have been made aware of Behavioral Fluency's policies and have been given a copy of the Learner Handbook.I acknowledge that I have read and understood Behavioral Fluency's policies, and I agree to adhere to its terms and conditions. I further acknowledge that failure to comply with policies may result in required Caregiver meetings to identify and overcome barriers, implementation of an improvement plan and possible termination of services.
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