Ready to make a difference in your community? Healthcare Staffing Professionals is hiring a compassionate Social Services Aide to join our team and work in Escondido, CA, offering a pay rate of $18 per hour plus benefits. This role is perfect for someone who loves connecting with people and providing vital support to those in need. If you're looking for a rewarding opportunity to grow your career and make a positive impact, we want to hear from you!
Social Services Aides are responsible for assisting professional and para-professional staff during interactions with clients. The primary work setting takes place in the field when using vehicles to transport clients and family members.
Pay rate: $18/hr
Schedule: Full Time, Monday through Friday 8 a.m. to 5 p.m.
Benefits: Healthcare, Dental & Vision, Life Insurance
Job Duties:
- Transports clients and family members, including children, to and from medical appointments and meetings with representatives of social service agencies; may transport family members and/or children of clients to locations within the County or to locations outside of the County and the state.
- Assists clients and citizens by listening to their concerns, forming realistic definitions of their problems, and providing advice and information on available resources.
- Represents clients if they are unable to represent themselves in obtaining appropriate community resources in order to help them achieve the maximum level of independence and self-sufficiency.
- Assists clients by reading and interpreting data and information on laboratory slips, government forms, and other documents.
- Assists clients in completing forms and/or reviews forms for accuracy and completeness.
- Oversees visitation sessions involving clients and their children by observing and documenting interactions and behaviors while ensuring the safety of clients and children.
- Provides guidance to clients on the roles of parents and effective parenting techniques.
- Provides assistance to clients who use wheelchairs and other orthopedic devices.
- Acts as liaison between clients and public and private agencies such as utility companies; may make inquiries or provide responses on behalf of clients.
- Observes clients at their homes and makes referrals pertaining to suspected cases of child abuse and spouse battering; collects information from citizens and clients and documents responses or actions.
- Retrieves and returns materials from files and may maintain files, records, and reports.
- Uses automated case management programs and other computer applications; operates modern office equipment such as copying machines, fax machines, and telephones.
- Explains procedures, available programs, health principles and home economics techniques to individuals and small informal groups.
- Distributes materials and provides other assistance as needed during public education programs and meetings.
- Assists paraprofessional and professional staff in interviewing clients and citizens and in recording responses.
- May lift and carry personal property belonging to clients and family members of clients.
- May maintain the cleanliness and orderliness of visitation rooms.
Bilingual Assignment (in addition to the above)
- Translates oral and written English communications into clients' native languages.
- Records responses in English or communicates responses in English to others.
Qualifications:
- Bilingual: Spanish Speaking (required)
- Remember and follow oral and written instructions
- Read and understand written materials, such as rules and regulations and give clear and understandable interpretations and explanations to clients
- Complete forms and compare or verify names and numbers for accuracy and completeness
- File alphabetically and numerically
- Perform simple arithmetic computations
- Prioritize and organize assignments to complete work in a timely manner
- Communicate effectively with a variety of individuals representing diverse cultures and backgrounds and function calmly in situations, which require a high degree of sensitivity, tact and diplomacy
- Treat County employees, clients, patients, representatives of outside agencies, and members of the public with courtesy and respect
- Assess the customer/client's immediate needs and ensure customer's receipt of needed services through personal service or making appropriate referral
- Provide prompt, efficient, and responsive service
- Exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations
- Effectively and safely use modern office equipment such as personal computers, copy machines, and telephones
- Communicate effectively orally and in writing
- Establish effective working relationships with management, employees, employee representatives and the public representing diverse cultures and backgrounds
- Provides responsive, high quality service to County employees, representatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner
Education and/or Experience
- Education, training or experience, which clearly demonstrate possession of the knowledge, skills and abilities stated above. Qualifying education/experience:
- Graduation from high school or equivalent, and six (6) months of full time experience caring for, and helping social services or health services clients, patients, or other individuals within a hospital, school, institution or community-based agency.