Ready to make a difference in your community? Healthcare Staffing Professionals is hiring a compassionate Social Services Aide to join our team and work in Escondido, CA, offering a pay rate of $18 per hour plus benefits. This role is perfect for someone who loves connecting with people and providing vital support to those in need. If you're looking for a rewarding opportunity to grow your career and make a positive impact, we want to hear from you!

Social Services Aides are responsible for assisting professional and para-professional staff during interactions with clients. The primary work setting takes place in the field when using vehicles to transport clients and family members.

Pay rate: $18/hr

Schedule: Full Time, Monday through Friday 8 a.m. to 5 p.m.

Benefits: Healthcare, Dental & Vision, Life Insurance

Job Duties:

• Transports clients and family members, including children, to and from medical appointments and meetings with representatives of social service agencies; may transport family members and/or children of clients to locations within the County or to locations outside of the County and the state.
• Assists clients and citizens by listening to their concerns, forming realistic definitions of their problems, and providing advice and information on available resources.
• Represents clients if they are unable to represent themselves in obtaining appropriate community resources in order to help them achieve the maximum level of independence and self-sufficiency.
• Assists clients by reading and interpreting data and information on laboratory slips, government forms, and other documents.
• Assists clients in completing forms and/or reviews forms for accuracy and completeness.
• Oversees visitation sessions involving clients and their children by observing and documenting interactions and behaviors while ensuring the safety of clients and children.
• Provides guidance to clients on the roles of parents and effective parenting techniques.
• Provides assistance to clients who use wheelchairs and other orthopedic devices.
• Acts as liaison between clients and public and private agencies such as utility companies; may make inquiries or provide responses on behalf of clients.
• Observes clients at their homes and makes referrals pertaining to suspected cases of child abuse and spouse battering; collects information from citizens and clients and documents responses or actions.
• Retrieves and returns materials from files and may maintain files, records, and reports.
• Uses automated case management programs and other computer applications; operates modern office equipment such as copying machines, fax machines, and telephones.
• Explains procedures, available programs, health principles and home economics techniques to individuals and small informal groups.
• Distributes materials and provides other assistance as needed during public education programs and meetings.
• Assists paraprofessional and professional staff in interviewing clients and citizens and in recording responses.
• May lift and carry personal property belonging to clients and family members of clients.
• May maintain the cleanliness and orderliness of visitation rooms.

Bilingual Assignment (in addition to the above)

• Translates oral and written English communications into clients' native languages.
• Records responses in English or communicates responses in English to others.

Qualifications:

• Bilingual: Spanish Speaking (required)
• Remember and follow oral and written instructions
• Read and understand written materials, such as rules and regulations and give clear and understandable interpretations and explanations to clients
• Complete forms and compare or verify names and numbers for accuracy and completeness
• File alphabetically and numerically
• Perform simple arithmetic computations
• Prioritize and organize assignments to complete work in a timely manner
• Communicate effectively with a variety of individuals representing diverse cultures and backgrounds and function calmly in situations, which require a high degree of sensitivity, tact and diplomacy
• Treat County employees, clients, patients, representatives of outside agencies, and members of the public with courtesy and respect
• Assess the customer/client's immediate needs and ensure customer's receipt of needed services through personal service or making appropriate referral
• Provide prompt, efficient, and responsive service
• Exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations
• Effectively and safely use modern office equipment such as personal computers, copy machines, and telephones
• Communicate effectively orally and in writing
• Establish effective working relationships with management, employees, employee representatives and the public representing diverse cultures and backgrounds
• Provides responsive, high quality service to County employees, representatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner

Education and/or Experience

• Education, training or experience, which clearly demonstrate possession of the knowledge, skills and abilities stated above. Qualifying education/experience:
• Graduation from high school or equivalent, and six (6) months of full time experience caring for, and helping social services or health services clients, patients, or other individuals within a hospital, school, institution or community-based agency.