Late Payment: Late fees may apply for payments received after the due date.
Please allow 24 hours for someone from our team to reach out to you to review the quote. Please specify if this needs immediate attention; we will contact you ASAP.
Please note: Once the quote is agreed upon, the invoice will be sent, and payment will be due for scheduled pick-up.
Note: the quote is valid for 36 hours.
Macc Transport & Logistics – Transport Cancellation Policy
To ensure efficient service, please review our cancellation policy and terms:
Payment Terms: Payment is due prior to the scheduled transport date. All invoices must be settled to secure transportation services.
Shipper/Client Responsibilities:
Shipment Readiness: It is the responsibility of the shipper/client to ensure that the shipment is prepared and ready for pick-up at the agreed time.
Driver Requirements: Unless otherwise specified and documented, all shipments are considered "driver no-touch freight."
Loading/Unloading: The shipper/client is responsible for coordinating loading and unloading of freight.
Commodity Safety: The commodity must be safe, secure, and properly packaged for transport, in compliance with all transport regulations.
Additional Charges:
Waiting Time: If the driver arrives on-site and the commodity is not ready, a waiting fee of $100 per hour will be charged for each hour beyond the scheduled pick-up time.
Cancellation Fees: In the event of cancellation after the truck has been dispatched or upon driver arrival at the pick-up location, a $450 cancellation fee will apply.
By engaging Macc Transport & Logistics services, the shipper/client agrees to these terms. Please feel free to reach out with any questions regarding this policy.
Thank you for considering Macc Transport & Logistics for your transportation needs. If you have any questions or need further assistance, please feel free to reach out.