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Please note we are Brisbane based and only service South East Queensland including Greater Brisbane, the Sunshine Coast to the north, west to Toowoomba and south to the Gold Coast/NSW border and everything in between.

Where a customer has a stone benchtop, it cannot be drilled for the installation of a separate filter tap. Drilling into engineered or natural stone surfaces can release fine crystalline silica dust, which poses a significant health risk (silicosis) to installers and anyone nearby, and may also cause cracking or damage to the bench. In these cases, we can provide the option of a 3-way mixer tap that combines hot, cold, and filtered water in one unit, or, if preferred, the filter can be connected to the existing kitchen mixer to filter all cold water — however, this is not recommended as it will also filter dishwashing and cooking water, leading to faster filter clogging and more frequent replacements. A wider selection of suitable 3-way mixer taps can be viewed here: https://www.jrgasandwater.com.au/collections/3-way-kitchen-mixer-tap-hot-cold-filtered

Disclaimer Regarding Access Issues

If any of the following site access issues are encountered upon arrival that were not disclosed on the form AND accompanied by supporting photos prior any approved quote and subsequent visit, the job may need to be rescheduled or additional staff may be required at the customer’s expense if they are found to effect the installation. To avoid delays or extra costs, please ensure all applicable access issues are clearly noted and documented with photos in advance.

Failure to provide this information may result in rebooking or additional costs for the customer. Photos of any access issues are mandatory for accurate assessment and planning.

By proceeding with this quote and any subsequent approvals and a job booking, you agree to pay any additional fees incurred due to undisclosed access issues at the rates quoted in your original quote, plus any applicable rebooking costs.