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Please note we are Brisbane based and only service South East Queensland including Greater Brisbane, the Sunshine Coast to the north, west to Toowoomba and south to the Gold Coast/NSW border and everything in between.

Electrical Disclaimer

A standard disconnect and reconnect of an existing compliant appliance (same system type, same connection type and equal or lower load) can be completed by a Restricted Electrical Licence holder with this work included as standard in any installation. Where the connection type changes, the load increases, the circuit is non-compliant, or additional electrical works are required (e.g. new circuit, RCBO upgrade, tariff change), a fully licensed electrician is required.

JR Gas & Water can coordinate works through our preferred licensed electrician to ensure compliance, streamlined scheduling, and accountability across the entire installation.

Why Use a JR Preferred Electrician?

Where electrical works are required beyond a standard restricted disconnect/reconnect, we recommend using our preferred licensed electrician for the following reasons:

• Single Point of Contact – JR Gas & Water manages the entire process, so you’re not coordinating multiple trades.
• Streamlined Scheduling – Plumbing and electrical works are aligned to avoid delays or return visits.
• Compliance Assurance – Our electrician understands our installation standards, load requirements, and system specifications.
• Reduced Risk of Faults – Proper circuit sizing, protection (RCBO where required), and correct connection type are ensured from the outset.
• Accountability – One company oversees the complete installation, simplifying warranty and fault resolution.
• Faster Issue Resolution – If any commissioning or performance issues arise, we manage it internally without finger-pointing between trades.
• Known Pricing Structure – Transparent upgrade pricing avoids unexpected costs after installation day.

Where a customer has a stone benchtop, it cannot be drilled for the installation of a separate filter tap. Drilling into engineered or natural stone surfaces can release fine crystalline silica dust, which poses a significant health risk (silicosis) to installers and anyone nearby, and may also cause cracking or damage to the bench. In these cases, we can provide the option of a 3-way mixer tap that combines hot, cold, and filtered water in one unit, or, if preferred, the filter can be connected to the existing kitchen mixer to filter all cold water — however, this is not recommended as it will also filter dishwashing and cooking water, leading to faster filter clogging and more frequent replacements. A wider selection of suitable 3-way mixer taps can be viewed here: https://www.jrgasandwater.com.au/collections/3-way-kitchen-mixer-tap-hot-cold-filtered

Disclaimer Regarding Access Issues

If any of the following site access issues are encountered upon arrival that were not disclosed on the form AND accompanied by supporting photos prior any approved quote and subsequent visit, the job may need to be rescheduled or additional staff may be required at the customer’s expense if they are found to effect the installation. To avoid delays or extra costs, please ensure all applicable access issues are clearly noted and documented with photos in advance.

Failure to provide this information may result in rebooking or additional costs for the customer. Photos of any access issues are mandatory for accurate assessment and planning.

By proceeding with this quote and any subsequent approvals and a job booking, you agree to pay any additional fees incurred due to undisclosed access issues at the rates quoted in your original quote, plus any applicable rebooking costs.