RE: South West Trains Passengers Survey
1. Are you aware of the settlement with Stagecoach South Western Trains Limited relating to Boundary Fares?
Yes
No
2. If yes, have you submitted a claim on www.boundaryfares.com?
Yes
No
3. If you knew about the settlement but did not submit a claim, why not?
I didn’t understand what the settlement was about or how to make a claim
I thought it was a scam
The website didn’t work properly
I couldn’t be bothered to make a claim
I don’t have evidence and can’t be bothered to fill in the form for £30
I don’t want to give my bank details
I don’t want to wait so long for payment
The claim form is too long/too complicated
I didn’t know that I could claim
I am not eligible
4. If you knew about the settlement but did not submit a claim for some other reason than those listed above, please tell us why.
Submit
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