Level 2b Upgrade Case Study

The word limit for the case study is 2,500 words. Each section has its own word limit and a word counter will indicate how many words you have used in each section.

You can upload to the form supporting documents, such as A3's, presentations, graphics and tables. You can upload up to six documents, that must not be more that 8mb each in size. If you have larger files, let us know via email and we can arrange a file transfer service.

You should complete a checklist at the end confirming that you demonstrated the case scope encompassed a value stream, key process or organisational unit, the case was strategic or transformational in nature, your role involved planning, design and implementation responsibility, plus a leadership dimension, you used lean/CI improvement methods and techniques, you discussed the case results, impact and sustainability, you critically reflected on the case and have an endorsement from a stakeholder.

1. This section should contain background information and overall context of the case (e.g. business needs, aims), the timeframe and your leadership role and responsibilities

350 words maximum

2. In this section describe the overall approach taken and methodology adopted - such as specific models, tools and techniques employed. Outline data gathering and analysis undertaken, describe how the project was organised and list resources used. 

450 words maximum

3. In this section outline the results/outcomes of the project and your interpretation of them. For example, you could describe a proposed future state, root cause analysis, the solution options identified, implementation actions and countermeasures.

600 words maximum

4. In this section summerise the overall project experience, the degree to which the original aims were met. Overall project impacts and benefits (intended or not intended). Outline of the lessons learned (positive and negative) and the sustainability measures put in place and any follow up actions or issues.

600 words maximum

5. Critically reflect on the overall case experience - by looking back on what was done and pondering on it and personal learning lessons from what did or did not work. 

400 words maximum

6. Confirm that a stakeholder, such as a line manager, customer or project sponser, has endorsed the case, confirming that it provides an accurate account of what took place and resulted. Upload a document if available. 

100 words maximum

Consent or not to Lean Competency Services Ltd collecting and storing data from this form for the purpose of assessing the L2 APLE certification application.