Privacy Policy
Effective Date: January 1, 2024
UjimaPro Consulting LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your personal information in compliance with the Cellular Telecommunications Industry Association (CTIA) guidelines and District of Columbia privacy laws.
1. Information We Collect
We may collect the following types of personal information when you use our services:
- Personal Information: Name, email address, mailing address, and other contact details.
- Usage Information: Data about how you use our services, including communication preferences.
- Payment Information: Credit or debit card details and other financial information used to process transactions.
2. How We Use Your Information
We may use the personal information we collect for the following purposes:
- To provide, manage, and improve our products and services.
- To communicate with you, respond to your inquiries, and provide customer support.
- To process payments and transactions.
- To analyze and understand your usage patterns to improve our offerings.
- To comply with legal obligations, such as record-keeping and regulatory compliance.
3. Sharing of Information
We do not share, sell, or rent your personal information to third parties, except as outlined below:
- Service Providers: We may share your information with third-party service providers who assist us with services such as payment processing, IT support, marketing, or customer service.
- Legal Requirements: We may disclose your personal information to comply with applicable law, legal processes, or governmental requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the business transition.
- Customer information is never shared with third parties/affiliates for marketing/promotional purposes.
4. Data Protection and Security
We implement a variety of security measures, including encryption and access controls, to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. User Rights
Under District of Columbia state law, you have the following rights regarding your personal information:
- Access and Correction: You have the right to access and correct inaccurate personal information.
- Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Deletion: You may request that we delete your personal information, subject to certain legal obligations.
- Opt-out of Marketing Communications: You can opt-out of receiving promotional emails or text messages at any time by following the unsubscribe instructions included in these communications.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and to analyze website traffic. You can control your cookie preferences through your browser settings.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such data, we will take steps to delete it.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any significant changes by updating the "Effective Date" at the top of this page. Please review the policy periodically for the latest information on our privacy practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
UjimaPro Consulting LLC
Phone: (240) 577-6888
Email: info@ujimapro.com