FAST TRACK MOVERS MEMBERSHIP TERMS AND CONDITIONS
1. Membership Duration
Lifetime Membership: A five (5) year period from the date of membership activation.
Membership Commencement: Upon full payment and acceptance of terms.
Renewal: Option to renew at preferential rates after the 5-year term expires.
2. Membership Tiers and Benefits
Bronze Membership ($299)
20% discount on TWO (2) qualifying moves within the 5-year term.
Silver Membership ($500)
35% discount on THREE (3) qualifying moves within the 5-year term.
All Bronze benefits plus: Two free hours of professional packing assistance.
VIP Communication Benefits: Dedicated phone line, priority email response, direct scheduling access, and same-day quotes.
Gold Membership ($1000)
50% discount on THREE (3) qualifying moves within the 5-year term.
All Silver benefits plus: Priority scheduling and booking access.
Flexible cancellation policy.
One FREE pickup & delivery
One FREE junk removal
One furniture rearrangement.
50% discount on pick-up & delivery services.
Family benefits transferable to immediate family.
Best price and satisfaction guarantee.
3. Renewal Options
Members in good standing are eligible for a 20% renewal discount.
Early renewal within the final 6 months locks in the original rate.
Continuous membership rewards for renewals.
4. Limitations and Restrictions
Service Area: Benefits are valid only within Fresno, Clovis, and Madera. Additional fees may apply for moves outside the primary service area. Seasonal pricing variations may apply.
Discount Applications: Discounts apply to standard moving services only and cannot be combined with other promotional offers. Specialty items (pianos, safes, etc.) are excluded. Peak season surcharges may apply.
Usage Limitations: Benefits are non-transferable (except Gold tier family benefits). No cash value for unused benefits or moves. Minimum move charges apply. 48-hour notice is required for standard moves. Moves must be scheduled within the 5-year term.
5. Business Closure Protection
Member Investment Protection: In the event of business closure before the 5-year term completion: Members receive a 30% refund of their original investment Bronze members: $60 refund
Silver members: $150 refund
Gold members: $300 refund
Refund Process: Email and certified mail notification, 90-day claim period from closure announcement, proof of membership required, refunds processed within 30 days of claim.
Qualifying Conditions: Applies to permanent business closure only and does not apply to business sale or transfer, temporary service suspension, natural disasters/force majeure, or member-initiated termination.
Documentation Requirements: Original membership certificate, valid ID, current contact information, and signed refund claim form.
6. Legal Compliance
Business Closure Fund: 30% of membership fees are reserved in a protected account. Quarterly fund balance reports are available, and there is independent trustee oversight and regular compliance audits.
Notice Requirements: 30-day minimum closure notice when possible, public notice in the local newspaper, email notification to all members, and a posted notice at the business location.
Claims Processing: Claims are processed in order received. Pro-rated refunds may apply if the fund is insufficient. An appeals process is available, and a third-party administrator handles distributions.
I, the undersigned, acknowledge that I have read, understood, and agree to these terms and conditions, including the Business Closure Protection clause.