Product Feedback Form
We value your feedback! Please take a few moments to share your experience with our app and any suggestions for improvement.
General Experience & Usability
What was your first impression of New Wave Poker?
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Positive
Neutral
Negative
How easy was the registration process?
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1
2
3
4
5
(Scale: 1 - Very difficult, 5 - Very easy)
How easy was it to navigate and use the app's features?
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1
2
3
4
5
(Scale: 1 - Very difficult, 5 - Very easy)
What types of poker games are you most excited to play on our platform?
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Texas Hold'em
Pot Limit Omaha3
Freerolls
Tournaments
Cash Games
Other
Are there specific game features or formats you wish to see?
(e.g., tournament features, multi-table support)
How important is our commitment to game integrity and fairness to you?
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1
2
3
4
5
(Scale: 1 - Not at all important, 5- Extremely important)
Did you successfully claim any deposit bonuses?
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Yes
No
How clear was the information on our deposit bonuses and incentives?
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1
2
3
4
5
(Scale: 1 - Very unclear, 5 - Very clear)
What is your primary goal for using New Wave Poker?
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Entertainment
Developing poker skills
Winning real money
Other
Have you encountered any challenges during the deposit process?
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Yes
No
Please specify:
Have you encountered any issues or bugs while using the app?
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Yes
No
Describe the issue:
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Customer Care Experience
How satisfied were you with the customer support experience?
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1
2
3
4
5
Scale: 1 - Very dissatisfied, 5 - Very satisfied
Did you find the customer support team helpful in addressing your concerns?
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Yes
No
If yes, what was the most helpful part? If no, how can we improve?
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How quickly did you receive a response from customer support?
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1
2
3
4
5
Scale: 1 - Very slow, 5 - Very fast
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Communication & Community Engagement
Would you be interested in joining our community on Reddit or similar forums?
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Yes
No
Maybe
How often would you prefer updates on new promotions, features, and events?
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Weekly
Monthly
Only major updates
Not interested
What’s the best way for us to share updates with you?
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Email
Telegram
In-app notifications
Social media
Other
Final Thoughts
On a scale from 0 to 10, how likely are you to recommend New Wave Poker to a friend or colleague?
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Not at all likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not at all likely, 10 is Extremely likely
Is there anything you would like to see improved or added to New Wave Poker?
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Please leave your email address if you would like us to contact you regarding any questions.
Full Name
First Name
Last Name
E-mail Address
example@example.com
Submit
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