Frequently Asked Questions (FAQ) For Families on the Waitlist
“Supporting you with answers as you prepare for your child’s early learning journey.”
1. How does the waitlist work?
Families are placed on our waitlist in the order their complete application is received. Priority is given to:
- Siblings of currently enrolled children
- Returning families
- Age group availability
- Readiness for group care based on screening and developmental information
We aim to match families to available spots based on age group, desired start date, and space compatibility.
2. When do spots usually become available?
The majority of openings occur in July (summer transitions) and September (school-year enrollment). Unexpected spots may arise throughout the year due to family relocations or withdrawals, but these are rare and unpredictable.
3. How will I know if a space opens for my child?
If a space opens that matches your child’s age group and schedule needs, our Director will contact you directly to:
- Offer the spot
- Clarify any remaining screening items
- Share next steps for registration and onboarding
Please ensure your contact details remain up to date while on the waitlist.
4. Can I schedule a tour before a space becomes available?
Yes! We welcome families to schedule a tour to get to know our centre and philosophy better. Tours are offered during non-peak hours to minimize disruption to children’s routines. Contact us to arrange your visit: Book A Tour with your Child: Tour Panda Cub House
5. Do you accommodate children with diverse learning or medical needs?
We are committed to inclusive, equitable care and follow Alberta’s FLIGHT framework. However, our current facility layout and staffing model may not support:
- Complex medical interventions
- Children requiring one-on-one full-time support
- Children who require specialized mobility devices in small spaces
We assess each application with sensitivity and will be honest and supportive if we believe alternate programs better suit a child’s needs.
6. Do I need to pay to be on the waitlist?
Currently, there is no fee to be placed on our waitlist. A registration fee will only be required once a spot is offered and accepted.
7. What age groups do you serve?
At our main centre, we serve children from 1 year old to Kindergarten. For children in Grade 1 to Grade 6, our out-of-school care program is offered through our two dayhomes in Brintnell and Miller.
8. Do you offer part-time or drop-in care?
We primarily offer full-time and consistent part-time care based on availability. Drop-in care is not guaranteed but may occasionally be offered to returning families if space allows.
9. What is included in your daily programming?
Our curriculum includes:
- Play-based, emergent learning
- Daily outdoor play
- Music, art, sensory exploration, STEM provocations
- Social-emotional learning and mindfulness practices
- Culturally responsive materials and inclusive stories
10. How can I improve my chances of getting a spot?
While space availability is beyond your control, staying in touch, completing all required documents, being flexible with your start date, and accepting part-time options (if offered) may increase your chances.
11. What happens if I decline a spot?
If you decline an offered space, you may remain on the waitlist for future availability. However, families who repeatedly decline may be moved lower on the priority list unless a valid reason is communicated.
12. How can I contact Panda Cub House with questions or updates?
📧 Email: pandacubcare@gmail.com
📞 Phone: (780) 475 - 0336
🌐 Website: pandacubhouse.com
📍 Address: 16203 55 Street NW Edmonton, AB T5Y 0G1
We thank you for considering Panda Cub House as your child’s early learning home. We are honored to be part of your journey and hope to welcome your family into our care community soon.
Warm regards,
The Panda Cub House Team