NO REFUNDS. ONLY STORE CREDIT. NO EXCEPTIONS
RETURNS AND EXCHANGES
Customer are responsible for Return/Exchange shipping unless the order was filled in error or defective.
Customers are eligible for a store credit within 14 days from date of delivery. For an acceptable return please keep merchandise tags attached and merchandise must not be damaged. Once return is received, please allow 2-7 business days for processing. A restocking fee of 20% will apply to all returns.
All returns must use this form and be shipped to:
19710 Governor Highway Suite 5
Flossmoor, IL 60422
Exceptions to return policy: For merchandise that do not qualify for a return (ex: damaged items, final sale, lost tags) will be given a Store Credit. Please allow 2-7 to process your store credit to your account.
CONDITION
All items must be UNWORN, UNWASHED, UNDAMAGED, AND UNUSED WITH ORIGINAL TAGS ATTACHED.
DAMAGED ITEMS
If you receive an item that is damaged, please contact Jai Q's Customer Service Help Desk at: info@jaiqscrubs.com.
*All returns will receive an email once it is received from the following the following email: info@jaiqscrubs.com.