Participant Survey
Working with KoalaKare Management, how do you rate the following in their provision of support.
Share your opinion
(step 1 of 2)
Rate your overall experience with us
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The provision of supports promotes, upholds and respects individual rights to freedom of expression, self-determination and decision-making.
Yes
No
N/A
Each participant accesses supports that respect their culture, diversity, values and beliefs.
Yes
No
N/A
Each participant accesses supports that respect and protect their dignity and right to privacy.
Yes
No
N/A
Each participant is supported by the provider to make informed choices, exercise control and maximise their independence relating to the supports provided.
Yes
No
N/A
Each participant accesses supports free from violence, abuse, neglect, exploitation or discrimination.
Yes
No
N/A
Risks to participants, workers and the provider are identified and managed.
Yes
No
N/A
Each participant benefits from a quality management system
Yes
No
N/A
Each participant’s information is easily, accessible to the participant and appropriately utilised by relevant workers.
Yes
No
N/A
Complaints and other feedback made by all parties are welcomed, acknowledged, respected and well-managed.
Yes
No
N/A
Each participant is safeguarded by the provider’s incident management system, ensuring that incidents are acknowledged, respond to, well-managed and learned from
Yes
No
N/A
Each participant’s support needs are met by workers who are competent in relation to their role, hold relevant qualifications, and who have relevant expertise and experience to provide person-centred support.
Yes
No
N/A
Each participant has access to timely and appropriate support without interruption.
Yes
No
N/A
Each participant accesses the most appropriate supports that meet their needs, goals and preferences.
Yes
No
N/A
Support plans reflect participant needs, requirements, preferences, strengths and goals, and are regularly reviewed.
Yes
No
N/A
Each participant has a clear understanding of the supports they have chosen and how they will be provided.
Yes
No
N/A
Each participant accesses responsive, timely, competent and appropriate supports to meet their needs, desired outcomes and goals.
Yes
No
N/A
Each participant experiences a planned and coordinated transition to or from the provider.
Yes
No
N/A
Each participants access supports in a safe environment that is appropriate to their needs.
Yes
No
N/A
Participant money and property is secure and each participant uses their own money and property as they determine.
Yes
No
N/A
Each participant requiring medication is confident their provider administers, stores and monitors the effects of their medication and works to prevent errors or incidents.
Yes
No
N/A
Each participant, each worker, and any other person in the home is protected from harm as a result of exposure to waste, infectious or hazardous substances generated during the delivery of supports.
Yes
No
N/A
Your feedback is important to us, so please leave any feedback below
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Personal information
(step 2 of 2)
First Name
Last Name
Email
example@example.com
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