Registration | Dec 12th | Travel+ Focus Group

Registration

Travel+ Focus Group | Thursday, December 12th, 9am - 10am GMT
We are delighted you wish to join the panel of expert practitioners for our online Travel, Tourism & Hospitality Focus Group on Thursday, December 12th at 9am - 10am GMT.

The Role of AI in the Evolution of the Contact Centre

Focus Group Qualification
- Currently, a leader with responsibility for, or stakeholding in your organisation’s customer interaction capability.
- Five years or more customer management experience.
- An active interest in the application of new technologies to improve customer and employee outcomes.
Please note, no technology expertise is required for participation in this Focus Group. Your perspectives as a customer-centric practitioner are of great value.

If you meet the qualification critieria above, please complete the short registraiton form below.

As always, we thank you for your support.

Kind regards,

Jon Snow

Founder

Directors Club

jon.snow@directorsclub.org.uk

07966 191 128

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Name*

First NameLast Name
Current Employer*
Job Title*
Mobile Number*
Business Email*
Which AI-powered contact centre applications are of interest to you? Choose all that are relevant.*

Customer Sentiment AnalysisAgent Assist & Next Best ActionsCompliance Tracking & AlarmsQuality Monitoring & AlarmsAutomated Agent CoachingCall Routing & AuthenticationAutomated Conversation Summaries
Directors Club membership status:*

A-class memberNon-member
Contact Permission*

Directors Club will contact you regarding the organisation and delivery of this activity. The Focus Group commissioner Business Systems may also follow-up via email or telephone after the event. Please tick the box to confirm you are happy to receive such contact.
Maths Challenge*
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