Before you begin collecting your sample, you must register your kit.
Registering your kit ensures we have the information needed to match your sample with your account. Failure to register your test may delay or prevent results. All aspects of your submission are protected and HIPAA compliant.
Important Details:
- Collect your sample in the morning, while fasted (before food or drink), to ensure accuracy.
- Leave the device on your arm until the tube is filled to the '600' mark (top line).
- You must collect and ship your sample on the same day.
- Before collecting your sample, find an indoor FedEx drop-off location.
- Collection and return should occur Monday through Wednesday only.
- Packages must be dropped off at an indoor location. Do not use an outdoor drop box.
- Inclement weather or return shipping delays may result in a rejected sample.
Locate a drop-off location here: Drop Off Locator