General Information
The therapeutic relationship is unique in that it is highly personal and simultaneously a contractual agreement. It is essential for us to have a clear understanding about how our relationship will work and what each of us can expect. This Consent for Services (the "Consent") aims to provide a clear framework for our work together. Please read and indicate your agreement by signing at the end of this document.
The Therapy Process
Therapy is a collaborative process where you and your Provider will work together to achieve goals that you define. The process is supported by scientific evidence and involves specific rights and responsibilities for both you and your Provider. Therapy generally shows positive outcomes for individuals who engage actively in the process. Therapy begins with the intake process, including reviewing policies and procedures, discussing fees, and forming a treatment plan. Participation in therapy is voluntary, and you can stop at any time. The outcome of your treatment depends largely on your willingness to engage in this process, which may at times be uncomfortable.
Your Therapist
Your therapist will be assigned by WestWind Wellness Clinic with input from you. All WestWind mental health providers hold a Master's degree and a license as a Marriage and Family Therapist (MFT), Licensed Social Worker (LMSW/LCSW), or Professional Counselor (LPC/LCPC Therapists at WestWind Wellness Clinic may be under clinical supervision in pursuit of their clinical license and may have an assigned supervisor. WestWind Wellness utilizes intern therapists on occasion for cost reduced services.
Confidentiality Policy
Therapeutic communications, records, and contracts with your provider will be treated with confidentiality. WestWind Wellness Clinic may release information, including your protected health information, if required by state or federal law or if necessary to provide treatment to you. PLEASE SEE THE PRIVACY POLICY. In addition, the therapists at WestWind Wellness Clinic may discuss your case for the purpose of professional consultation with other mental health professionals. All therapists or other mental health professionals will treat your protected health information as confidential. Confidential files will remain with WestWind Wellness Clinic for 7 years after the last day of enrollment. In the event of a providers death, illness, retirement, or relocation WestWind Wellness Clinic will have information to help you access your records. Clients with any concerns or questions about this policy agree to address them with their provider at the earliest possible time in order to resolve them in the client's best interest.
Cancellation Policy
All clients of WestWind Wellness Clinic are encouraged to be at the office 5 minutes before their appointment for check-in. Appointments may be canceled 48 hours before a scheduled appointment with no penalty. The first missed appointment fee is waived as a courtesy. Missed appointments are not covered by insurance and will be billed to the card on file for the full amount of the session. Payment for a missed appointment is due before the next scheduled session.
Work Agreement
The first few sessions are a time of mutual evaluation. A joint determination will be made whether the therapy seems comfortable and appropriate. If, at any time, and for any reason, the relationship does not seem workable, other options will be discussed. You as the client may seek other options on your own, or the provider may present other options for consideration. These options may include referral to another provider or to a specialist for consultation or testing. You agree to inform the therapist of any conflict, disagreement, or hurt feelings pursuant to the therapist, that may arise, before such things become a major hindrance in the therapy relationship, and thus affect the desired counseling outcome.
Contacting the Provider
WestWind Wellness Clinic is not a emergency provider. Calls to the WestWind Wellness Clinic will be returned at the earliest convenience. Calls to your provider outside of scheduled telehealth appointments should be limited to brief consultations (no longer than 15 minutes If a longer consultation is required. an appointment may be scheduled. WestWind Wellness Clinic answers phone calls Monday-Friday 9AM-5PM PST. In an emergency contact 911.
An emergency constitutes situations in which but are not limited to:
1. You are out of control
2. You have made plans or statements indicating intent to harm yourself or to harm others
3. You demonstrate potentially harmful behavior
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Fees For Service
Fees for service depend on contracted rates with your insurance company. Fees for service depend on the contracted rates with your insurance company and will not exceed the posted cash rate unless contracted at a higher rate. WestWind Wellness Clinic has a posted fee schedule for cash payment that can be found at www.westwindclinic.com/fees.
Counseling Techniques
Cognitive Behavioral Therapists use a wide variety of techniques to help patients change their cognitions, behavior, mood, and physiology. Techniques may be cognitive, behavioral, environmental, biological, supportive, interpersonal, experiential, or experimental. Therapists select techniques based on their ongoing conceptualization of the patient and his or her problems and their specific goals for the session. Homework in the form of, readings, journaling, and practicing situations will be used to strengthen concepts.
Telehealth Services
Telehealth requires an internet connection and a device with a camera. There are risks and benefits associated with telehealth, such as issues with technology, privacy concerns, and emergency management. Benefits include flexibility and ease of access.
Complaints
Reports of suspected unethical or illegal acts on the part of the agency or your provider may be reported to the state board that issued the therapist's license or licenses, i.e. LPC, LMFT.
Idaho Division of Occupational and Professional Licenses
11341 W Chinden Blvd.
Boise, ID 83714
(208)-334-3233