Demande de devis Recoveo 2024

1
I'm...* This field is required.
Company / Public services
Freelance / SMB / Organization
IT provider
Individual
2
What's your customer's profile?* This field is required.
Company
Public services
Freelance / SMB / Organization
Individual
3
Which storage has an issue?* This field is required.On which issue do we need to help you?
Hard Drive
External Drive
SSD
Apple
NAS
USB Stick
Memory card
Other
4
Which file or storage has an issue?* This field is required.On which issue do we need to help you?
Ransomware
Database
Backup file
Cloud / Hosted server
NAS
Server & SAN
Virtualization
Other
5
Details on NAS or server If you don't have the information, click Next
NAS/server brand/model
Number of drives
Total volume of data
Raid type
6
Details on the ransomware/attackIf you don't have the information, click Next
I don't know
Please Select
Yes
No
I don't know
Have you received a ransom demand?
Known or estimated date of attack/encryption
Not listed below / I don't know
Please Select
Not listed below / I don't know
Ransomhub
Lockbit
Fog
Akira
Play
Medusa
Helldown
Bianlian
Hunters
APT73 / Bashe
Royal
Conti
VeeamLocker
.ReadInstructions
Actin
Actor (Phobos)
Adame (Phobos)
Apollon865 (GlobeImposter)
Banjo
Banks (Phobos)
Barak (Phobos)
calix
Clop
Crypt
Crypto
Cryptolocker
Crysis
Deadbolt (ASUS)
Deadbolt (QNAP)
Deal
Dever
Devil
devon
Devos
Dewar - Phobos
Dharma
DLL
Eight
Eject
Eking (Phobos)
encrypt
Erenahen (GlobaImposter)
ETH (Dharma)
EVIL
Fair - Makop
GlobeImposter 2.0
Group (Dharma)
Harma
Help (Phobos)
ITLOCK
lock (PyLock)
LockBit - LockBit
Locky
Major
Makkonahi (GlobaImposter)
Makop - Makop
masodas
Matrix
Mespinoza
MGS (Dharma)
Missing
moneta
MrDec
Multi Infection
ncov
no_more_ransom
Phobos - other Phobos not listed
Phonix (Phobos)
QNAP NAS
RecMe
Revil
RYK
RYUK
Scarab
Sodinokibi
STOP
Stop/Djvu (All Variants)
Synology NAS
Waiting
Wallet (Phobos)
WeCanHelp (Cry36/Nemesis)
Ransomware identified
7
What problems are you experiencing with this media? What error message do you get?Cause of data loss if known, other details or important information
Huge
Large
Normal
Small
Ok
Ok
8
What kind of data do you want to recover?* This field is required.
Pictures
Videos
Documents
Musics
Other
9
What kind of data do you want to recover?* This field is required.
Office files (Excel, Word, ...)
Accounting / Billing / Payroll
Database
CAD / DTP
Backup File
Virtual Machine
Email
Videos
Pictures
Other
10
I need my data...* This field is required.
Without emergency (7 to 10 days)
Quickly (3 to 5 days)
As soon as possible (12 to 48 h)
11
Informations* This field is required.Mandatory fields are marked with a *
Company Name
Last Name*
First Name
Email*
Phone*
ZIP Code
City / Country*
12
Votre adresse postale* This field is required.
Numéro et rue
Complément d'adresse
Ville
État/Région
Code Postal
France
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Pays
13
How did you get to know us?
Search engines (Google, etc.)
Veuillez sélectionner
Search engines (Google, etc.)
Internet ads
Social media
Customer testimonials
Event
IT Provider/Cyber company
Press
Other
14
Name/code provided by IT service provider
15
How/when to contact you?If you don't have the information, click Next
Email
Please Select
Email
Phone call
Whatsapp (specify number under)
Preferred contact
ASAP
Please Select
ASAP
Tomorrow morning
Tomorrow afternoon
When do you want to be contacted?
Specify here Whatsapp number if choosen as a contact and different from your personal one
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UTM_source
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UTM_term
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UTM_content
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UTM_campaign
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UTM_original-ref
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UTM_landing-page
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UTM_handl-url
Should be Empty: