• Commitment to Non-Returnable terms is for at least one year; you may revisit and update your NR Account Status in July
• Stock bought under Non-Returnable terms will not be eligible for returns
• Your account’s returnable status impacts orders from all of Longleaf’s client publishers. The discount you receive from non-participating presses may vary. Extra 5% offered by participating presses on T, S, and X-coded titles to Non-Returnable bookstore accounts.
Important Note: Order consolidation minimums and Non-Returnable account settings are not features that may be activated or deactivated on an order-by-order basis. Rather, they are permanent account settings that, when applied, impact all future orders placed for an account, including reorders of existing stock, whether available or backordered, backordered new releases, rush orders, stock ups for author events (unless approved in writing by Longleaf Customer Service ahead of time), special orders, replacement copies for damaged copies, etc.