New Client Form

New Client Form

Grooming Contract and Terms of Service
At Faith & Fido Grooming, we value our client's pet(s) and make every attempt to ensure your pet's grooming experience is as safe and enjoyable as possible. Please do not hesitate to contact us if you have any questions!

Thank you very much!
Pet Owners Name*

First NameLast Name
Phone Number*
Please enter a valid phone number.
Email*
example@example.com
Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
I am a(an):

Individual501(c)(3) Dog Rescue Owner501(c)(3) Dog FosterTherapet HandlerService dog owner
What is your preferred method of receiving appointment reminders?*

Call me!Text me!Email me!
Additional Authorized Pet Contact (This person can pick up/drop off and provide vetting consent in an emergency)

First NameLast Name
Phone Number
Please enter a valid phone number.
Additional Authorized Pet Contact (This person can pick up/drop off and provide vetting consent in an emergency)

First NameLast Name
Phone Number
Please enter a valid phone number.
Dog's name & breed
DOB/Age
Weight
Color/Markings
Status

Health and Grooming History

	Yes	No
Blind
Deaf
Diabetic
Allergies/Sensitive Skin
Epileptic
Heart Condition
Muscle/Bone Issues
Warts, moles, skin tags?
Biter
Barker
Timid
Hyper
Crate trained?
History of aggression?
Needs medicated shampoo
Can use flea/tick shampoo if needed?
Current on rabies vaccine?
Has your pet been professionally groomed before?
Can your dog be given treats?
Do you want pet safe colognes or perfumes used?

Other information or additional information if you answered YES to any of the above. IE: Where are warts/injuries? What kind of aggression? What kind of treats can they have/not have? Cologne preference (fruity, manly, sweet/candy, floral, tropical)? Please also notify if your pet is currently experiencing pain or injury, or is in heat.
I have more pets coming for grooming.*

YesNo

Accidents and Authorization to Seek Veterinary Care in Case of a Medical Emergency
Preferred Vet Name: First Name   Last Name
Name of Practice:   Clinic Name
Vet Phone Number:   Area Code   Phone Number
Vet email address:   Email
Vet Address:   Street Address   Address Line 2   City   State   Zip
Accidents are rare but they do occur. We are handling sharp tools around moving, feeling creatures. We employ extra caution and care in all cases, however, cuts, nicks, scratches, quicking of nails, and other issues are conceivable. The safety and comfort of your pet/s is our first priority. In the unlikely event that an accident occurs, you will be alerted.

If we believe the situation is critical and the owner/additional contacts are unavailable in the event of a medical emergency while in our care, this release grants us full authority to seek medical attention from the nearest vet clinic at the owners expense. If the owner is available, arrangements will be made to meet at the vet or for the animal(s) to be picked up by the owner to take themselves.
Allergic Reactions to Grooming Products
You recognize that new grooming products will be used on your dog, to include but not limited to, shampoos, conditioners, de-matting sprays, etc. If your dog has had any type of allergic reaction to products in the past, you have expressed these matters with me above. If your dog does have sensitive skin or allergies, I will always advise to use a hypoallergenic shampoo. It is your responsibility to disclose previous or current skin allergies or irritations.
Vaccines
It is strongly advised that all pets be up to date on vaccinations (distemper/parvo, bordetella, rabies) in order to get grooming services.

If at any time Faith & Fido LLC is required to have record of vaccinations, I will be able to provide that proof.

You may also upload proof you have here now.
Upload vet records

Cancelof
Ticks & Fleas
We make every effort to be a flea-free environment. If your pet has fleas, they will receive a flea bath. A flea bath is not a treatment - it will only help temporarily (most state only 1-7 days), and we highly recommend keeping your dog on preventatives. You will be charged an extra fee depending on size of dog. The fee helps cover cost of flea products used and post-cleaning required to sanitize the facility for other clients.

You can reschedule your appointment after the matter has been resolved (which may incur an additional cancellation fee if less than 24 hr notice is given) if you do not want them to get a flea bath.
Services for Dangerous or Aggressive Animals

Muzzles, Cones and Restraints May Be Used
If your pet is too agitated or becomes unsafe to groom, we reserve the right to refuse any additional service before, during, or after grooming, and the client will be charged a grooming fee for what was done up until that point. If the groom was completed an additional charge may be added to the final total to reflect the extra time and precaution required to get done.

We don't muzzle unless your pet specifically requires it. Other techniques of calming your pet are explored first, and muzzling is only used as a last resort.

Other restraints used are basic grooming tools, such as the groomer's helper, groom loop, and padded belly strap. Any of these items can be shown to the owner on request, and are only used the length of time necessary to help the groom be completed.

Muzzling or coning your pet is harmless, and it protects both the pet and the groomer should the animal be scared or have behavioral issues. Muzzling a scared animal can sometimes even calm it down, allowing the grooming process to continue.

If your pet continues to be harmful, we reserve the right to terminate grooming services at any point, and charge a service fee. Dogs who require muzzling or additional employees to manage will be charged at a higher fee than usual as grooming aggressive or frightened dogs takes significantly longer.
Payment
Payment is due at pickup. If you are unable to pick up and an alternate is coming, please pay in advance or ensure they have the ability to pay the fee in full. We accept credit, debit, check, cash, zelle, and cashapp.We have had issues with Vera Bank cards going through.

While we have a payment link option as well, use of this service will cost an additional $5 due to extra fees incurred to the business. Also, if you request to use the option and would like to leave a tip via card, you will need to notify of this and the exact tip amount so that it can be input prior to the link being created. It cannot be added by the client at time of payment.
Cancellations/No Shows
You will receive an appointment reminder 1 to 3 days before your appointment. Failure to confirm is equal to cancelation and your appointment may be given to another client.

Our policy is typical to any groom salon - In the event a client cancels with less than 48 hour notice, regardless if the appointment was made weeks or 12 hours in advance, Faith & Fido will require a $25 cancellation fee per pet booked. A link will be sent to you via email or text message to pay with card. You may have the option to avoid the cancellation fee by rescheduling.

If a client no call no shows or cancels 2 times, you also need to pay a $25 non-refundable booking fee to get back on the schedule. If NCNS happens more than 3 times, we will no longer be able to book you.

As a small business, each cancellation is a loss of income, making it more difficult for us to care for our family's financial needs. Some salons charge 50% to 75% to full groom price as a penalty fee, but we believe $25 is sufficient. As difficult as it is for us to need to charge these fees, we hope it encourages our clients to be mindful and notify us as soon as possible when they realize they cannot bring their pet in.
Interruptions During Grooming Services
It is requested that you do not interrupt the groomer during grooming services. Please do not enter the shop until you have gotten a phone call or text from us informing that your pet is ready. Please contact us if you have any questions after dropping off – by text is best – but repeated phone calls cannot be answered for safety reasons.*

I Agree
Satisfaction
Your satisfaction is extremely important to us. If you are dissatisfied with your groom for any reason, please contact us within 48 hours and we will organize a time for you to return for a free adjustment at the next available time within 7 days of the original groom.

Photographs and Videos
Signing this release gives Faith & Fido, LLC permission to take photos and videos of your pet for our client files and for use on our website and social media. Grooms are recorded for safety purposes and may be reviewed in the event of an emergency occurring while your pet is in our care.

If you do not wish to have your pet posted on our website or social media, please initial here to revoke use of your pets photos. (Video and photos will still be taken, but we will not post them publicly.)
Owners initials revoking use of photos on business media.
Photographs and Videos for 501(c)(3)
Signing this release gives Faith & Fido, LLC permission to take photos and videos of the rescues foster for our client files and for use on our website and social media. Grooms are recorded for safety purposes and may be reviewed in the event of an emergency occurring while your pet is in our care.

If you do not wish to have your rescue foster posted on our website or social media, please initial here to revoke use of your pets photos. (Photos may still be taken, but we will not post them publicly.)

Please also understand by initialling here, you are revoking the 100% discount offered to your rescue, and will recieve an invoice for the cost of the groom(s).
Rescue owners initials revoking use of photos on business media AND free groom.
Confirmation of Contract/Terms
I have reviewed this Service Contract and understand the contents of this contract. I affirm that I am the rightful legal owner of the dog(s) for which services are being rendered. I authorize this contract to be valid approval for grooming services. This agreement is valid for all pets listed here and in the additional pet forms I am submitting. I have read and agreed to the above. I understand that pricing is subject to change, and if I cancel 48 hours or less from my appointment time, I will be required to pay $25 per pet booked. I acknowledge and agree to the above Terms of Service. *

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Should be Empty:

New Client Form

Accidents and Authorization to Seek Veterinary Care in Case of a Medical Emergency

Allergic Reactions to Grooming Products

Vaccines

Ticks & Fleas

Services for Dangerous or Aggressive Animals

Payment

Cancellations/No Shows

Interruptions During Grooming Services

Satisfaction

Photographs and Videos

Photographs and Videos for 501(c)(3)

Confirmation of Contract/Terms