Adult Intake Questionnaire  Logo
  • Adult Intake Questionnaire

    *18 years and older*
  • First and foremost, if you have any questions about insurances we accept - please call or text Kylie our intake coordinator. (405)437-0205

    We do not accept United Health Care Dual Complete and United Health Care Advantage plans.

     

    Please note we do not accept Aetna Better Health for therapy, (ONLY FOR MEDICATION MANAGEMENT AND LIFESTYLE MANAGEMENT) but we do take Humana Healthy Horizons and Oklahoma Complete Health.

    *The open enrollment period to change this insurance is May 1, 2025 to June 13th, 2025.

     

  • Practice Approach and Expectations of Treatment(s) and Outcomes Statement

    Mental health is unique and complex. Each diagnosis includes multiple symptoms, many of which overlap with other mental health diagnoses and the underlying cause for disorders is often due to multiple factors. For these reasons our practice focuses on an integrative approach which acknowledges that the mind and body are connected and that mental health disorders are a result of disruption in multiple body systems. This approach has an emphasis on lifestyle such as diet, physical health, environment, beliefs, behaviors, and spirituality as well as medications, only when needed, in order to achieve optimal functioning.

    Now that we have informed you of our treatment approach, another important aspect of care is establishing realistic expectations of treatment(s) and outcomes. We have outlined below our expectations of clients as well as what you can expect from your treatment here at Psychiatric Wellness.

    1. The field of Psychiatry is not a one size fits all approach. There are no quick fixes and most interventions and medications take a minimum of 1 month before we can begin evaluating for effectiveness.

    2. While we can help decrease distress, provide support and resources, foster resilience, and teach healthy coping skills, we cannot change your life circumstances. 

    3. For some, optimal functioning may not be 100% symptom free.

    4. Life stressors still occur, and it is normal and healthy to have emotional responses to stressful situations. Acute and temporary stress does not always require medication adjustments.

    5. Willingness to change, in the form of lifestyle or outlook, is required in order to be successful; medication alone is often not sufficient to reach optimal functioning and wellbeing. 

    6. Providers and therapists provide tools in the form of medications, education, therapeutic techniques, advice, coping skills, and other forms. There is a level of accountability on your part, as the client, to communicate with providers and therapists and identify which tools you feel comfortable utilizing to create a mutually agreed upon treatment plan. 

    7. In between appointments, it is expected that you will follow the plan and utilize the tools you are given. If the plan is too difficult or not reasonable, your provider or therapist will work with you to make appropriate adjustments. We do not require perfection and understand real change takes time. Do not be afraid or ashamed to tell us if you are having difficulty with the current plan. Our goal is your success and we understand treatment plans need to be individualized. 

    8. While we try our best to identify the best approach on the first try, it often takes trials and adjustments over a period of time to find the most effective treatment plan. Do not be discouraged by this, the journey to emotional and mental health wellbeing is different for everyone and you do not have to do it alone. Psychiatric Wellness is dedicated to guiding you through this journey. 

    9. The most important aspect of treatment is patience- patience with yourself and your healthcare team.

    By moving forward with your paperwork and completing this document, you will be indicating that you have read and understand the above practice approach and expectations of treatment(s) and outcomes statement.

  • I have read & understand all of the above information. I acknowledge that Psychiatric Wellness offers an integrative approach, unlike common traditional practices. Integrative treatment is person-centered care, based on holistic methods accompanied by medications, only if needed. Psychiatric Wellness cannot guarantee any outcomes of my treatment. The success of my treatment ultimately depends upon my willingness to make changes in my lifestyle, behaviors and overall mind-set.

  • CLIENT INFORMATION

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  • An advance directive is used to guide your health care team and loved ones when they need to make these decisions or to decide who will make decisions for you when you can't.

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  • Medications Policy

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    Psychiatric Wellness DOES NOT prescribe any benzodiazepines (ie. Valium, Xanax, Klonopin, Ativan, etc.) However, we do treat our clients diagnosed with anxiety and/or attention deficits using alternative treatment methods and medications.

    Psychiatric Wellness DOES prescribe stimulants (ie. Adderall, Vyvanse, Ritalin, etc.)

    *Please note that stimulants are prescribed for ages 10 and up.

    By proceeding with this intake, you are acknowledging the fact that our providers will not prescribe these types of medications to any of our clients, as it is against clinic policy.

  • CURRENT SYMPTOMS

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  • IDEATIONS & SELF HARM

  • Suicidal Ideation

    Suicide can be an uncomfortable topic to discuss for many. As psychiatric professionals, we understand that this is a common thought for those who suffer from mental health disorders and we do not believe in judgment of any kind nor do we believe that every thought of suicide indicates the need for hospitalization. However, If you are currently having thoughts of suicide at this time with the intention of following through with plans to commit suicide, feel you are a threat to yourself, or feel that if you do not receive help soon that you may attempt suicide, we advise you to immediately call 911, go to the closest emergency room, or call the suicide hotline at 800-273-8255. Please answer the following questions as truthfully as possible. 

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  • MOOD DISORDERS

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  • SUBSTANCE & TOBACCO USE

  • PSYCHIATRIC HISTORY

  • Please check the box next to any psychiatric disorders a provider has diagnosed you with.

  • Past Psychiatric Medications 

    (Prescription and Herbal)
  • Please review the following list of commonly prescribed psychotropics. Both the trade and the generic name of each has been provided to aid in your recollection.
    If you have never taken any psychiatric medications, check the box next to "NONE, I HAVE NEVER TAKEN ANY PSYCHIATRIC MEDICATIONS" at the very bottom.

  • MEDICAL HISTORY

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  • FUNCTIONAL MEDICINE QUESTIONNAIRE

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  • EPWORTH SLEEPINESS SCALE

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    Please rate how likely you are to doze or fall asleep in the following situations by selecting the response that best applies. If you have not done these activities recently, select what would most likely happen if you were in that situation.

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  • SOCIAL HISTORY

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  • RELIGION & SPIRITUALITY

  • LEGAL

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    *Answers to these questions have no effect on your ability to be seen at this practice and are simply informational. Please be honest as legal history is important to be aware of due to its impact on mental health*

  • Family History

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  • ADHD Observer

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  • REVIEW OF SYMPTOMS

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  • WOMEN ONLY

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  • CLIENT READINESS

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  • PCL-5 with LEC-5 and Criterion A

  • Part 1

    Instructions:
    Listed below are a number of difficult or stressful things that sometimes happen to people. For each event check one or more of the boxes to the right to indicate that:
    (a) it happened to you personally; (b) you witnessed it happen to someone else; (c) you learned about it happening to a close family member or close friend; (d) you were exposed to it as part of your job (for example, paramedic, police, military, or other first responder); (e) you’re not sure if it fits; or (f) it doesn’t apply to you. Be sure to consider your entire life (growing up as well as adulthood) as you go through the list of events.

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  • PHQ-9

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  • GAD-7

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  • Adverse Childhood Experience (ACE) Questionnaire

  • This questionnaire will be asking you some questions about events that happened during your childhood; specifically the first 18 years of your life.
    The information you provide by answering these questions will allow us to better understand problems that may have occurred early in your life and allow us to explore how those problems may be impacting the challenges you are experiencing today. This can be very helpful in the success of your treatment.

  • FUNCTIONAL STATUS QUESTIONNAIRE (FSQ)

  • PHYSICAL FUNCTION - Basic Activities of Daily Living:

     During the past month, have you had difficulty with...

  • INTERMEDIDIATE ACTIVITIES OF DAILY LIVING:

    During the past month, have you had difficulty with...

  • Psychological Function - Mental Health:

    During the past month...

  • SOCIAL/ROLE FUNCTION - Work performance:

    *must have been employed for the past 31 days*

    During the past month have you...

  • Social Activity:

     During the past month have you...

  • Quality of Interactions: 

    During the past month have you...

  • Single -Item Questions

  • INITIAL EVALUATION AGREEMENT

  • Initial Consultation Fee (one-time payment).............. $200

    **This fee is waived for SoonerCare clients or if documented income of equal to or below poverty line.**

     

    We provide a personalized initial consultation where we get to learn your history and who you are, not just what issues you’re facing. Your first appointment with Psychiatric Wellness includes an Initial Consultation fee, due prior to scheduling your first appointment. This one-time fee covers the additional services provided to our new members:

    Prior to your visit we will collect a patient profile, in the form of an in-depth patient history, medical history and demographic information. Before your first appointment we perform an initial review of your information and create a pre-appointment plan of care as a means to maximize the use of our face-to-face time.
    On the date of service we perform a 60-90 minutes initial evaluation, where we stop, and give you time to tell your story. We create a comprehensive functional psychiatry prescription which may include* recommendations for nutraceuticals or supplements, nutritional guidelines, exercise advice, prescription medication management, and recommendations for additional laboratory evaluations. 


    *The cost of prescriptions, supplementation, laboratory evaluation is not included in the consultation fee.


    Many of these additional services can and will be billed to your insurance provider, but and additional fees or services not covered will be due to the merchant, lab or provider rendering the service, which is
    typically, a 3rd party.

    *The initial consultation fee is required prior to scheduling your first appointment. This fee is non-refundable unless initial consultation is canceled with more than 48 hours' notice.

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  • Client Rights Form

  • Client Rights

    Client’s rights shall include, but are not limited to the following:

    A. Each client shall retain all rights, benefits, and privileges guaranteed by law except those lost through due process of law.

    B. Each client has the right to receive services suited to his or her condition in a safe, sanitary and humane treatment environment regardless of race, religion, gender, ethnicity, and age, degree of disability, handicapping condition, legal status or sexual orientation.

    C. No client shall be neglected or sexually, physically, verbally, financially or otherwise abused or humiliated.

    D. Each client shall be provided with prompt, competent, and appropriate treatment and an individualized treatment plan. A client shall participate in his or her treatment programs and may consent or refuse to consent to the proposed treatment. The right to consent or refuse to consent may be abridged for those clients judged incompetent by a court of competent jurisdiction and in emergency situations as defined by law. Additionally, each client shall have the right to the following:

    Allow other individuals of the client’s choice to participate in the client’s treatment and with the client’s consent; To be free from unnecessary, inappropriate, or excessive treatment; To participate in client’s own treatment planning; To receive treatment for co-occurring disorders if present; To not be subject to unnecessary, inappropriate, or unsafe termination from treatment; and To not be discharged for displaying symptoms of the client’s disorder.


    E. Every client’s record shall be treated in a confidential manner.


    F. No client shall be required to participate in any research project or medical experiment without his or her informed consent as defined by law. Refusal to participate shall not affect the services available to the client. Should a client choose to participate in a research project, PW will adhere to research guidelines.


    G. A client shall have the right to assert grievances with respect to an alleged infringement on his or her rights.


    H. Each client has the right to request the opinion of an outside medical, psychiatric, or legal consultant at his or her own expense or a right to an internal consultation upon request at no expense. Direction to self- help and advocacy support services is also provided.


    I. No client shall be retaliated against or subjected to any adverse change of conditions or treatment because the client asserted his or her rights.


    J. A client has the right to know why services were refused. In that event, PW will provide a written explanation of the reasons why services were not provided. 


    K. No client shall be subject to unnecessary, inappropriate or unsafe termination from treatment.


    L. Clients should expect an investigation of any infringement of rights. This process is outlined in the client Grievances policy.


    M. Each client has the right to receive services in an environment which provides privacy, promotes personal dignity, gives freedom from financial or other exploitation, and provides opportunity for the client to improve their functioning.


    N. Each client shall have a voice in the selection of their service provider. Client’s preferences will be taken into consideration and should it be necessary every effort will be made to find an alternate provider as determined by available resources. If resources are unavailable a referral will be made if the client so wishes.


    O. Each client shall be given the rights under the Americans with Disabilities Act of 1990. Clients will be referenced to "Americans With Disabilities Handbook" published in the U.S. Equal Employment Opportunities Commission and the U.S. Department of Justice.

     

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  • Between-Visits Communication Policy Form

  • Between-Visits Communication Policy

    Our providers often will communicate directly with clients after they have had their first visit via text or phone in between visits. This is mostly utilized for issues with prescription refills or short questions for which communication is free.

    However, if the conversation becomes more extensive regarding a change to the treatment plan, (ex: trying a new medication or wanting to discuss FMLA paperwork) then you will be charged for a phone visit. Sometimes insurance will pay for this and sometimes not but you will be ultimately responsible to make sure payment is received. Charges for these visits vary depending on the amount of time needed during the discussion and range from $40 to $100 (ex: a 7 minute discussion versus a 30 minute discussion). If longer than thirty minutes is needed, then an appointment needs to be scheduled.

     

    Thanks,

    Elisabeth Mustachia, APRN, PMHNP-BC

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  • Notice of Privacy Practices

  • 1. Your medical records are used to provide treatment, bill and receive payments, and
    conduct healthcare operations. Examples of these activities include but not limited to
    review of treatment records to ensure appropriate care, electronic or mail delivery of
    billing for treatment to you or other authorized payers, appointment reminder telephone
    calls, and records review to ensure completeness and quality of care. Use and
    disclosure of medical records is limited to the internal used outlined above except
    required by law or authorized by the patient or legal.

    2. Federal and State laws require abuse, neglect, domestic violence and threats to be
    reported to social services or other protective agencies. If such reports are made, they
    will be disclosed to you or your legal representative unless disclosure increases risk of
    further harm.

    3. Disclosed information will be limited to the minimum necessary. You may request an
    account for any uses or disclosures other than those described in Sections 1 and
    Sections 2.

    4. You, or your legal representative, may request your records to be disclosed to yourself
    or any other entity. Your request must be made in writing, clearly identify the person
    authorized to request the release, specify the information you want disclosed, the name
    and address of the entity you want the information released to, purpose and the
    expiration date of the authorization. Any authorization provided may be revoked in
    writing at any time. Psychotherapy notes are part of your medical records. We have 30
    days to respond to a disclosure request and 60 days if the records are stored off site.

    5. You may request corrections to your records.

    6. A request for disclosure may be denied under the following circumstances: disclosure
    would likely endanger the life or physical safety of you or another person, requested
    information references other persons, except another healthcare provider, or if released
    to a legal representative would likely result in harm.

    7. If a request for disclosure is denied for reasons outlined in Section 6, you or your legal
    representative may request review of the denial. A review will be conducted by another
    licensed healthcare provider appointed by the original reviewer, who was not involved in
    the original decision to deny access. A review will be concluded within 30 days.

    8. You may request that we restrict uses and disclosures outlined in Section 1. However,
    we are not required to agree to the restrictions. If an agreement is made to restrict use or
    disclosure, we will be bound by such restriction until revoked by you or your legal
    representative orally or in writing except when disclosure is required by law or in an
    emergency, wherein we may revoke such restrictions. 

    9. If you wish to complain about privacy related issues you may contact the Secretary of
    the Department of Health and Human Services, Hubert H. Humphrey Building, 200
    Independence Avenue SW, Washington DC, 20201. There will not be any
    retaliation against you or your legal representative for filing a complaint.

    10. This agreement may be modified or amended as required by law or in the course of
    health care operations.

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  • EMAIL & TEXT COMMUNICATION CONSENT

  • I hereby consent and state my preference to have my provider and other staff at Psychiatric Wellness APRN-CNP PLLC communicate with me by email or standard SMS messaging regarding various aspects of my medical care, which may include, but shall not be limited to, test results, prescriptions, appointments, and billing. 

     

    I understand that email and standard SMS messaging are not confidential methods of communication and may be insecure. I further understand that, because of this, there is a risk that email and standard SMS messaging regarding my medical care might be intercepted and read by a third party. 

     

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  • TELEHEALTH CONSENT FORM

  • 1. I understand that at times video conferencing may be a viable form of treatment my therapist and I may discuss to promote continuity of care when I cannot physically be present in my therapist’s office due to several factors, including but not limited to: travel for work, recovering from an illness and not being able to travel, lack of access to transportation to the office, return to college, weather advisories that make it unsafe to travel etc.
    2. I understand that video conferencing is an option in which my therapist and I may use the internet on various devices, computer, tablet, phone, and will be able to see and hear each other and interact in real time to engage in psychotherapy.
    3. I understand that the policy at Psychiatric Wellness APRN-CNP PLLC is to use platforms like Doxy.me whenever possible. It is encrypted to the federal standard, and is HIPAA compatible. This platform is responsible for keeping any videoconferencing confidential and secure. Skype, FaceTime and other platforms are not as secure and there is a risk that private healthcare information may be breeched.
    4. I understand that when I am engaged in telehealth psychotherapy, it is my responsibility to choose a secure location to ensure that family, friends, employers, co-workers, strangers or hackers cannot overhear my communications or have access to the technology or devices I am using.
    5. I understand that, on my end, it is my responsibility to make sure that I am using a private and encrypted WIFI, (never a public WIFI) and that my devices have protections like firewalls, antivirus software and are password protected. I understand that my therapist is using the same standards on their devices to protect my privacy and confidentiality.
    6. I understand that my therapist may only use Telehealth in states where they are licensed even though I may be in other locations. For example, if my therapist is only licensed in Michigan, they must transmit from Michigan and not from some other location they may be visiting.
    7. I understand that most insurances now cover some form of telemedicine and that my therapist will have my benefits checked as a courtesy, but it is, ultimately, my responsibility to know whether or not my insurance company covers telemedicine sessions.
    8. I understand there may be risks to telehealth psychotherapy, including but not limited to: poor internet connections, technical difficulties, power failures in the middle of a session, etc.
    9. I understand that if there is a loss of transmission, my therapist will call me on the phone to complete the session. Phone sessions are not covered by insurance and there may be a private fee assessed for any part of a session that has to be completed via phone.
    10. I understand that I can discontinue telehealth psychotherapy sessions and revoke this authorization at any time without affecting my right to future care or treatment. I also understand that my therapist has the right to discontinue telehealth sessions at any time if it becomes apparent that face-to-face treatment with the therapist would be more appropriate. I also understand that I may be referred to a therapist in my area if my therapist feels that this would be more beneficial to me.
    11. I understand that I may benefit from telehealth psychotherapy sessions, but that results cannot be guaranteed nor assured.
    12. I understand that this informed consent for telehealth psychotherapy is in addition to my Informed Consent for Psychotherapy and does not replace it any way.
    13. By signing this form, I certify: a. That I have read or have had this form read and/or had this form explained to me b. That I fully understand the risks and benefits of telehealth psychotherapy c. That I have been given ample opportunity to ask questions and that any questions have been answered to my satisfaction.

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  • ETHICAL RESPONSIBILITY OF PROVIDERS

  • Ethical Responsibility in Service Delivery

    • Counselors and other health care providers respect the unique and differing needs and resources of each consumer and must not discriminate against consumers for any reason.

    • Counselors and other health care providers must make every effort to avoid dual relationships with consumers.

    • Counselors and other health care providers must not engage in any type of sexual intimacy with consumers.

    • Counselors and other providers must take steps to protect consumers from trauma resulting from interactions during group work.

    • Counselors and other providers must terminate any counseling relationship if it is determined that they are unable to be of assistance.

    • Counselors and other providers must keep information related to counseling services confidential, except in very specific circumstances as outlined in Rights of Persons Served.

    • Counselors and other providers must not disclose information about one family member in counseling to another family member without prior consent.

    • Counselors, other providers and staff must maintain confidentiality with all records at all times.

    • Counselors  and other providers must obtain permission before recording sessions or transferring records.

    • Counselors and other providers must not engage in sexual harassment or receive any personal gains, goods, gifts, or services.

    • Counselors and other providers must communicate to group members that confidentiality cannot be guaranteed in group work.

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  • EQUIPMENT NEEDED FOR TELEHEALTH CONSENT

  • Equipment Needed for Telehealth Visits

    Please note that if you are receiving medications and doing visits via telehealth you will need the following:

    (1) A working electronic blood pressure cuff

    (2) A working weight scale.

    By signing this form you agree that you will have this equipment in place prior to your first visit.

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  • CLINICAL POLICIES

  • APPOINTMENTS
    Appointments for medication sessions are required at least every three months for continuity of care and for patient monitoring. If medication adjustments are needed, appointments are dictated at the discretion of the provider. NEW medications are not prescribed without being seen due to the potential complexity of the medication, need for consent and thorough discussion and understanding of the risks and benefits of use. If prescribed a new medication, please know that you will follow-up at two weeks and at one month after starting the new medication or sooner at the discretion of the provider.

    *Please note - a no show is considered being more than 15 minutes late for an appointment.


    MEDICATION REFILLS
    All prescription requests should be handled during scheduled office appointments. In extreme cases, refills will be handled within 3-5 business days (not including weekends or holidays) by email at officemanager@psychiatricwellness.org. Please keep up with your supply of medication to avoid running out. We are not equipped to handle emergent needs, so please plan accordingly.


    CONTROLLED SUBSTANCES
    Our clinic does not prescribe any benzodiazepines or other controlled substances. It is the patient’s responsibility to seek care at the nearest Emergency Room if experiencing symptoms of withdrawal.


    MEDICAL LETTERS
    Extended documentation requests including FMLA/disability paperwork, are billed at $50.00-$150.00. If you require simple school/work letters for absences there is no  charge. Payments for documentation should be done at our office at time of request. Once the payment is complete, the document will be released. Please note that a Release of Information (ROI) is also required. ROIs are available at the time of your appointment or from our website.


    TELEPHONE CALLS AND EMAILS
    **PLEASE RECOGNIZE THAT WE ARE NOT AN EMERGENT OR CRISIS CARE FACILITY**
    We typically return calls or emails within 24-48 hours during business hours. Please do not email with questions about treatment as these must be addressed during appointments.


    DISCHARGE FROM THE CLINIC
    Psychiatric Wellness APRN-CNP PLLC reserves the right to discharge any patient from treatment if concerns about the safety of the patient or provider occur. Examples include:
    • Taking more or less medication than prescribed.
    • Chronic lateness, no-shows, or cancellations without giving 24-hour advanced notice.
    • Abuse of email or telephone calls (emails are only for brief communication). New medication(s) will NOT be filled via email or phone calls.
    • Threatening behavior or harassing staff in any way (argumentative, verbally, physically, etc.).
    • Not completing labs, recommended outpatient therapy, or other modalities and treatments as ordered.
    • Abuse of the controlled substance policy. If you are discharged from our care, you will be provided with appropriate referrals upon request as well as a 30-day refill to give you enough time to find a new provider.
    I have read through Psychiatric Wellness APRN-CNP PLLCs Clinic Policy forms and have been given a copy. I agree to follow the policies as set forth in the policy. I understand that if I do not follow certain guidelines as instructed in the policy that I may risk being removed from the care of Psychiatric Wellness APRN-CNP PLLC.

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  • Please note threatening behavior such as yelling or cussing at providers or staff at Psychiatric Wellness is grounds for *immediate* discharge.

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  • CONSENT FOR TREATMENT

  • The undersigned patient or responsible party (parent, legal guardian or conservator), consents to, and authorizes services by Psychiatric Wellness APRN-CNP PLLC. These services may include psychotherapy, medications, laboratory tests, diagnostic procedures, and other appropriate alternative therapies.
    The undersigned understands that he/she has the right to:


    1. Be informed of and participate in the selection of treatment modalities.
    2. Receive a copy of this consent.
    3. Withdraw this consent at any time.

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  • FINANCIAL POLICY

  • Thank you for choosing Psychiatric Wellness APRN-CNP PLLC for your mental health care. This policy has been put in place to ensure that financial payments are recovered to allow us to continue to provide our patients with quality care. It is important that we work together to assure that payment for service is simple and straightforward. We will be happy to discuss these policies with you. Please carefully read each statement and sign below.

    1. I understand that there is a $50 deposit *required* to secure your appointment. This $50 will be put towards the initial evaluation fee of $200. Exceptions are Medicaid/SoonerSelect programs and patients that are on the financial hardship program. *Please call/text Kylie 405-437-0205 intake coordinator with any question in regards to the financial hardship program.

    2. I understand that if I do not have my insurance card, referral, co-payment, deductible, and/or coinsurance, that my appointment may be rescheduled until such time that I can provide the required documents or payments.

    3. I understand I am financially responsible for any copayments, deductibles, coinsurance and all charges, which are not covered by my insurance. I understand that verification of coverage is not a guarantee of payment of benefits. My insurance company determines benefit payments. I understand I will be responsible for the portion not covered by my insurance. I understand I am responsible for knowing my financial responsibility for all tests and procedures.

    4. I understand that copays are due the day before or the day of service. *NO EXCEPTIONS* If unable to pay copay, or card is declined - please reschedule within 24 hours to avoid $150 fee. *IF your card is declined, Psychiatric Wellness reserves the right to reprocess the payment during the subsequent 5 business days.*

    5. I understand that if I am unable to make a scheduled appointment I need to contact the office at least 24 hours prior to my scheduled appointment. A $150 FEE WILL BE ASSESSED FOR ALL MISSED APPOINTMENTS CANCELLED OR RESCHEDULED WITH LESS THAN 24-HOUR ADVANCED NOTICE, EXCLUDING WEEKENDS AND FEDERAL HOLIDAYS. (Fee is subject to inflation and cost of treatment at the time fee is incurred)

    6. I understand that missed appointments will NOT be rescheduled until the $150 fee is paid.

    7. I understand Psychiatric Wellness will suspend all future services in the event where 15 days pass by without payment made toward an overdue balance.

    8. I understand that if the card on file declines payment after my account is more than 30 days overdue, AND I neglect to contact the office to establish a payment arrangement, a collection-processing fee will be added to the outstanding balance and sent to a collection agency. The collection agency will also add additional processing fees to the total due.

    9. I understand that my obligation to pay is not dependent or contingent on any treatment outcomes.

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  • PATIENT/PROVIDER EMAIL CONSENT

  • Psychiatric Wellness APRN-CNP PLLC offers patients, parents or guardians the opportunity to communicate by email. Using email to discuss patient information, however, is different than phone messaging.
    E-mail communication has several possible risks that patients, parents or guardians should consider before using. If the patient, parent or guardian is concerned about information being seen by other people, an alternative form(s) of communication such as telephone communication should be used, and the method choice should be chosen below.
    Please recognize that we are not a Crisis or Emergent clinic. Any questions that arise are usually answered within 24-48 business hours, Monday through Friday only.
    We also ask that you follow the policy and refrain from asking for medication adjustments or for information that can be utilized during a follow-up medication session. Email should strictly be used for difficulties obtaining medications at the pharmacy, appointment requests, or for rescheduling. You may call us at 405-437-2240 and leave us a message.


    PATIENT ACKNOWLEDGEMENT AND AGREEMENT
    I acknowledge that I have read and fully understand the information the Provider/Practice has provided me regarding the risks of using e-mail. I understand the risks associated with the communication of email between Provider/Practice and I and consent to the conditions outlined. In addition, I agree to the above instructions, as well as any other instructions that the Provider/Practice may impose regarding email communications. By signing below, I am agreeing to use email communication and have been informed of the risk.

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  • PAYMENT POLICY CONSENT

  • Please note that if you are using insurance to pay for part of your visit cost that YOU ARE RESPONSIBLE for verifying your insurance and being aware of any copays, co-insurances, deductibles and costs for any third party services that may be a part of your insurance plan. Examples of third-party services include LABORATORY SERVICES and referrals to OTHER HEALTH CARE PROFESSIONALS. Staff at Psychiatric Wellness will attempt to verify these as well prior to your first visit but please know that it is ultimately your responsibility to verify directly with your insurance company.

    Pricing for paperwork to be filled out is $2.50 per minute with a 15-minute minimum if paperwork is filled out by the provider outside of sessions.

    Psychiatric Wellness collects copays, coinsurance and deductibles for follow up visits on the day the visit is scheduled versus after the visit has occurred. Please note that these charges will be made to the credit card that you have on file with us.

    YOU ARE RESPONSIBLE for letting the office know as soon as you are aware of any UPCOMING INSURANCE CHANGES. If the office is not notified and insurance does not pay, you will be responsible for the full amount of services rendered.

    If there are outstanding charges and you have not responded to messages from the office about this with a payment or payment plan within 30 days, the credit card you have on file will be automatically charged for your full outstanding balance.

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  • APPOINTMENT PREFERENCE

  • Many of our providers treat our clients virtually via telehealth and some follow a hybrid schedule with both in-person and telehealth availability.
    Please be aware, there might be a longer waiting period for an in-person initial evaluation, however you will be offered the earliest date available for your appointment preference.

    **Research has shown telehealth treatment to be equal in effectiveness as in-person psychiatric care. Your adherence to treatment and willingness to make changes are the keys to improving your mental health and overall wellbeing**

  • PRIMARY INSURANCE

  • As a courtesy, Psychiatric Wellness will verify your insurance coverage prior to scheduling and provide a cost estimation. PLEASE BE AWARE the information provided is NOT a guarantee of payment. Your exact cost will be determined by your plan once the claim is processed.


    For this reason, we strongly recommend that you additionally contact your insurer to become familiar with your outpatient mental health coverage.
    Your benefits and patient financial responsibility may be unlike your benefits for other healthcare services (such as primary care, urgent care, specialists, etc.).

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  • SECONDARY INSURANCE

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  • REMINDER PREFERENCE

  • Client Identification & Insurance Card(s)

  • For identification purposes, prior to scheduling we need the client's Driver License or State ID on file.

    For verification of active insurance coverage and to obtain a benefits quote for outpatient psychiatric office, we need the insurance card(s) on file, both FRONT & BACK sides.

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