JSSM Email Security Refreshment Training

JSSM Email Security Refreshment Training

Name*
Email Address*
Section*

1. You receive an email with an attachment. What should you check before opening it?*

If you know the sender and his email address is correctThe file type of the attachmentNothing to check, just open the attachment

2. The email you received contains a link. What should you do before clicking it?*

Hover over the link to check if it matches what sender intendedConsider whether you expected to receive this emailClick the link to verify if it leads to a valid websiteCheck with IT because I'm unsure

3. Do you know how to check the legitimacy of a link in an email?*

YesNo
4. To check legitimacy of a link in an email, you can hover your mouse to the link in the email (place your cursor on link but don't click it).*

I understandI require more explanation how to do this

5. You accidentally click a link, and now the screen says your device is infected. What should you do?*

Disconnect your device from the internet immediatelyContact ITRestart my computer and continue to workThe warning is just a scare tactic, I ignore it

6. Do you know how to disconnect your device from the internet?*

YesNo
6.1 For LAPTOP, turn off your WIFI*

I understandI require more explanation
6.2 For DESKTOP, unplug your LAN/ Internet cable*

I understandI require more explanation
6.3 For SMARTPHONE, turn off your MOBILE DATA & WIFI*

I understandI require more explanation

7. You clicked a link in an email, but nothing happened. What should you do next?*

Verify the email and link source againReport the email to your ITContinue work and assume it is safe since nothing happened

8. While working during the weekend or at home, you click a phishing link and your computer's infected. What should you do?*

Inform IT as soon as possibleTurn off your device and disconnect from any networkWait until Monday to report the issue since the IT might not be availableI scan the computer with antivirus and continue to work

9. You receive a message on your phone stating your postage delivery has failed. And you need to click the link to reschedule the delivery. What should you check before clicking the link?*

If you are actually expecting a package deliveryThe sender's phone number or email address for legitimacyIf the link is actually an official linkNothing to check because I am expecting a delivery

New contact sticker has been introduced. The aim is to make it available and easy for all employees to contact IT. Contact info includes Extension No., HP No. and QR code that user can scan that will open website that has shortcut to call IT. Please try to scan when you available to check out this new feature.*

I understand

Please stay alert when dealing with emails daily. Phishing attacks and malicious links can easily slip through, but by staying vigilant and following best practices, you can protect both your personal and company information. Always verify the source, check for inconsistencies, and when in doubt, consult IT.*

I understandOther
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