For Adding a Protective Layer to Customer-Provided Grill This Hold Harmless Agreement ("Agreement") is entered into by and between:

Address: 13351 Riverside Dr. #607, Sherman Oaks, CA 91423

WHEREAS, the Customer has requested that EASE add a protective layer to their existing grill ("Item") and understands that this process involves handling the Item as provided by the Customer; WHEREAS, the Customer acknowledges and agrees to release EASE from any liability for potential damage, loss, or unforeseen issues related to the Item, including pre-existing imperfections; NOW, THEREFORE, in consideration of the mutual promises set forth herein, the parties agree as follows:

1.1. The Customer agrees to provide a detailed description of the Item, including its materials, design, and any customization. 1.2. The Customer agrees to upload multiple high-quality photos of the Item clearly showing its condition, including any pre-existing imperfections, to the designated platform or email address provided by EASE. 1.3. The Customer agrees to package and ship the Item securely to EASE at: 13351 Riverside Dr. #607, Sherman Oaks, CA 91423 1.4. The Customer acknowledges they bear all shipping costs and risks associated with the delivery of the Item to EASE.

2.1. The Customer acknowledges that adding a protective layer to the Item is a custom process that may involve risks, including but not limited to: Minor alterations in the appearance of the Item; Potential damage to the Item due to pre-existing imperfections or fragility. 2.2. The Customer agrees that EASE shall not be held responsible for any such risks or for the loss of the Item during shipping or handling.

3.1. EASE makes no guarantees or warranties regarding the results of the protective layer application process. 3.2. The Customer agrees that all services are provided "as is" and acknowledges the potential for minor defects or imperfections.

4. Indemnification and Hold Harmless

4.1. The Customer agrees to release, indemnify, and hold harmless EASE, its employees, agents, and representatives from any claims, damages, or losses arising from: The condition of the Item prior to service; Any alterations, changes, or damage incurred during or after the application of the protective layer; Loss of the Item during transit or due to unforeseen circumstances.

5.1. This Agreement is governed by the laws of the State of California. 5.2. Any disputes arising from this Agreement shall be resolved through mediation or arbitration, as mutually agreed upon by the parties. 5.3. If any provision of this Agreement is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

By signing below, the Customer acknowledges that they have read and understood this Agreement, and voluntarily agree to its terms.