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  • Tristar Physical Therapy New Patient Intake Form

  • Personal Information

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  • Emergency Contact

  • Insurance Information

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  • Current Symptoms

  • Medical History

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  • Authorization/Consent

  • As a patient of Tristar Physical Therapy, I understand that my care is the responsibility of Tristar Physical Therapy's practitioners.

    • Cooperation with Treatment: I agree to attend scheduled appointments and follow the home therapy program. I will discuss any issues with my therapist.
    • No Warranty: I understand there are no guarantees for a cure or improvement. My therapist will explain the treatment goals and options before I consent.
    • Informed Consent: I have been informed about the potential risks, benefits, and alternatives of therapy treatment. Information about available treatments will be provided at the initial visit.
    • Potential Risks: Treatment may temporarily increase pain or discomfort. If it persists, I will contact my therapist.
    • Potential Benefits: Treatment may improve symptoms, daily activities, strength, flexibility, endurance, and pain management.
    • Alternatives: I can discuss medical, surgical, or pharmacological alternatives with my therapist and physician.
    • Payment: I am responsible for charges not covered by insurance.
  • Privacy Policy and Terms & Conditions

    Privacy Policy
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    Terms and Conditions
    View Terms

  • Direct Access Attestation and Medical Release

    (Licensed health practitioners include a Doctor of Medicine, osteopathy, chiropractic, podiatry, dental surgery, licensed nurse practitioner, or licensed physician assistant)
  • Acknowledgment and Consent

    I consent to the release of my initial evaluation and patient history to the practitioner within 14 days. I authorize the release of my health and treatment records to the practitioner.

    Insurance and Payment Responsibility:

    • Tristar Physical Therapy will send claims to my insurance, but I am responsible for understanding my benefits.
    • I will pay all deductibles, copayments, and coinsurances.
    • If insurance denies claims, I am responsible for payment.
    • Prompt payment is required, and I may be billed if insurance fails to pay within 60 days.
    • Accounts over 90 days past due may be sent to collections, and I will cover additional fees incurred.

    Use of Personal Information:

    • My personal information may be used or disclosed for treatment, claims processing, payment, service evaluation, and administrative operations.
    • I can request restrictions on the use of my personal information, but Tristar Physical Therapy may not agree to all requests.
    • I waive privacy concerns for information shared with my insurance carrier.
    • I am financially responsible for non-covered services.
    • I can revoke this consent at any time by written notice.

    Appointment Attendance:

    • Attendance of all scheduled appointments is essential for optimal results.
    • A 24-hour notice is required for cancellations.
    • After three cancellations or no-shows, I may be discharged from care, and my physician will be notified.

    Insurance Assignment:

    • I assign all insurance benefits to Tristar Physical Therapy.
    • I am financially responsible for all charges.
    • I authorize the use of my signature on insurance submissions.
    • Tristar Physical Therapy may use and disclose my health information to my insurance for payment purposes.

    Payment Plans:

    • Declined payments incur a $25-$50 fee.
    • I must update Tristar Physical Therapy with any changes to my card or address.
    • Contact the billing department at 423-375-8907 for payment arrangements.

     

  • Tristar Physical Therapy Patient Policy

    At Tristar Physical Therapy, our mission is to help you achieve full recovery. During your evaluation appointment, your physical therapist or occupational therapist will provide a personalized care plan and the required number of visits to reach your goals. Consistent attendance is vital; patients who attend all visits have a 93% higher chance of full recovery. Missing even one visit can significantly impact your progress. We can provide a study supporting this, but our primary goal is to ensure you understand the importance of attending every appointment.

    Please read and sign below to indicate your understanding of our policy:

    • Commitment to Recovery: Your full recovery depends on attending all scheduled appointments. After your evaluation, we will assist in scheduling these.
    • Timeliness: Please arrive at least 5 minutes before your appointment, prepared and dressed for your session. This allows our team to provide you with the best care promptly.
    • Late Arrivals: Being late may reduce your treatment time as we have reserved subsequent appointments for other patients.
    • Notify Us If Running Late: If you are running late, please call us immediately. If you are more than 5 minutes late, we may need to reschedule your session, and a missed visit fee may apply.
    • Illness: Notify us as soon as possible if you are ill and cannot attend a scheduled appointment.
    • 24-Hour Notice for Cancellations: To ensure we can assist other patients, please provide at least 24 hours' notice for any appointment changes or cancellations.
    • Missed Visit Fee: A $50 fee applies for cancellations or changes made with less than 24 hours' notice, in accordance with payer policy.
    • Contact Information: Use our 24/7 answering machine for messages regarding illness, appointment changes, or cancellations. You will receive text messages for appointment reminders and progress updates, but rescheduling must be done by calling the office.
    • Multiple Cancellations/No-Shows: Patients with multiple same-day cancellations or no-shows will be removed from the active schedule. We will notify your physician accordingly.
    • Worker’s Compensation: If you are a worker's compensation patient, we must notify your claims adjuster if you cancel or no-show for an appointment.

    We are dedicated to helping you reach your physical therapy goals. Please provide the required notice to ensure all patients receive the necessary care.

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