Kindly read these terms and conditions and sign. By agreeing to this contract, you are agreeing to the following:
1. Fees: Concessionary sessions are availible up to 6 sessions on a weekly basis. Sessions are charged at £35 for a 50 minute session for in-person and online. Payment should be made by BACS on the day of each session, please note block booking payments are not accepted for accounting reasons.
Account name: Ebb & Flow Counselling, account no: 17251483, sort code: 04-03-33
An extension on the 6 sessions may be granted on a case by case basis and continuation of sessions woud be on a weekly basis. Alternatively if the client wishes to continue therapy with longer gaps between session the full session fee of £50 will come into effect.
2. Session times once booked should be honoured. However, in the event that session times need to be changed, counsellor and client agree to provide each other with 24hrs notice. Missed or cancelled sessions with less than 24hr notice will be charged at full rate.
3. Sessions will take place in person at my residence, The Garden Room, 14 Milton Place, Pittenweem, KY10 2LR. Please try to arrive at your appointment time as I have no waiting area and to avoid any cross over with other clients. Online sessions will be carried out on Google Meet.
4. Contact between sessions will be limited to email.
5. Confidentiality will be maintained at all times unless:
- If you are considered to be a serious risk to yourself or to other people, then further professional advice could be beneficial.
- Any illegal activities, where not to disclose would break the law.
- Any child protection issues where a child could be at risk of harm or neglect must be reported to the appropriate authorities as required by The Children Act 1989.
Depending on the particular circumstances, I would always aim to discuss this with you before taking any action wherever possible.
All client information and notes are kept securely, privately and not accessed by anyone else. I ensure data is stored securely in line with GDPR. I am also paid up with the Information Commissioner.
6. I have professional indemnity insurance and I maintain my National Counselling and Psychotherapy Society accreditation and requirements of the Professional Standards Authority Register. As part of this I have supervision to help me process my own experiences, thoughts and feeling about the sessions. This is all done maintaining confidentiality.
I will abide by the practices and code of ethics as laid out by the NCPS. If you have any complaints about my work, please let me know and we can hopefully work through and resolve these together. You have the right however to inform my professional body by contacting the NCPS.
Emergency:
As I am not available for emergency contact, I highly recommend you get in touch with your doctor or emergency services in your area if you feel particularly distressed at any time. Alternatively, you can contact Samaritans online or by telephone 116 123.