PLEASE READ CAREFULLY: This document outlines important information about your rights, obligations, and potential risks. By signing this two-page agreement or completing payment, you acknowledge and agree to these terms and conditions.
RENTAL AGREEMENT
1. Inspection and Condition: Customers must inspect the eBike and confirm it is in satisfactory condition for use before leaving the Penola Coonawarra Caravan Park premises or a designated drop-off point.
2. Responsibility: Customers accept full responsibility for the care of the eBike during the rental period.
3. Instructions and Safety: Necessary usage instructions, including wearing a helmet, will be provided. Customers confirm they understand these instructions.
4. Helmet Use: A helmet will be provided, or customers may use their own. Helmets must be worn as required by South Australian law. Customers assume responsibility for any consequences of not wearing a helmet.
5. Safe Riding: Customers agree to adhere to road rules and avoid reckless or dangerous behavior.
6. Return Condition: eBikes must be returned in the same condition as provided, barring reasonable wear and tear.
7. Damages: Customers are liable for the cost of repairing or replacing any damaged parts, components, or the eBike itself if it is returned in a damaged condition.
8. Exclusions: Wear and tear do not include bent rims, damaged frames, or other misuse-related damages.
9. Timely Return: eBikes must be returned on time as agreed. Late returns incur hourly charges.
10. Identification and Payment: Customers must provide a valid driver’s license or passport and credit card details. A $100 holding charge applies and will be released upon the safe return of the eBike.
11. Loss or Theft: Customers are responsible for reimbursing the full cost of the eBike and accessories if lost or stolen during the rental period. Locks are provided for security.
12. Alcohol Consumption: Customers must not consume alcohol before or while riding. They accept full responsibility for any injury, damage, or loss resulting from alcohol consumption.
CANCELLATION POLICY
1. Cancellation Fees: A 20% cancellation fee applies for cancellations made within five days of the rental date.
2. No Refunds: No refunds are provided for cancellations within 48 hours of the rental date.
3. Amendments: Rental dates and times can be amended without charge up to 48 hours before the scheduled rental.
4. Changes or Cancellations by Penola Coonawarra Caravan Park: We reserve the right to modify or cancel reservations. In such cases, customers will be notified and offered a rescheduled booking or full refund.
ASSUMPTION OF RISK STATEMENT
1. Acknowledgment of Risks: Customers understand that eBike riding involves inherent risks, including potential injury, death, or property damage.
2. Physical Fitness: Customers confirm they are in good physical health and capable of safely operating an eBike.
3. Health Conditions: Customers affirm they have no medical conditions that could impair their ability to ride.
4. Risk Acceptance: Customers voluntarily assume all risks associated with eBike rental and riding, including injuries or property damage.
WAIVER AND RELEASE
1. Liability Release: Customers release Penola Coonawarra Caravan Park from any claims for injury, illness, death, or property loss occurring during the rental or use of the eBike.
2. Negligence: This waiver includes claims arising from Penola Coonawarra Caravan Park's negligence.
3. No Legal Action: Customers waive the right to file claims or lawsuits against Penola Coonawarra Caravan Park for injuries or damages incurred during the rental period.