T-REX-COR-RS: New Integration Setup Form Logo
  • T-Rex Change Order Request Form New Integration Setup

  • Form Type: Redsail Technologies (T-REX/Delivery-Track)

    Summary: This change order request form is required to set up new integrations between a Transportation Management System, T-Rex, Redsail’s Delivery Track Platform, and a Pharmacy Information System (Axys, QS1, Pioneer Rx, BestRx, Framework LTC, etc.). This completed form will be added to your existing T-Rex Platform-as-a-Service (PaaS) Agreement. All setup fees must be remitted in full before set up is scheduled. All transaction fees incurred during your onboarding month will be billed on the first of the following month.

    Instructions: 

    1. Enter All Required Fields.
    2. Click on the Adobe Sign button and E-Sign your request to complete your request. 
    3. Our support team will review your request to verify your submission and identity. Once verified, our team will e-sign the document and then will reach out to you to schedule the next steps for your request.

    Please complete and e-sign this form to start the integration setup process.

    Please contact us with any questions at 908-900-4720 or by emailing us at help@t-rex.technology.

  • Pharmacy & Pharmacy Information System

  • Please note that the LTHQ/T-Rex Support Team will not contact your pharmacy customer directly without your consent. However, Redsail Technologies may need to contact your pharmacy customer in instances where a contract change or amendment is required with one of their products to make this integration work. (i.e New Setup of Delivery Track or transfer of license). 

    Setup Timeframe Expectations: Below are the reasonable timeframes for setting up integrations. Please note that these are to be used as guidelines. The T-Rex support team will provide you with a more accurate timeframe once we complete our review. 

    Delivery Track Already Installed: 1 - 2 Weeks 

    New Delivery Track Setup: 3 - 6 Weeks 

    New PIS or TMS Setup: 2 - 4 Weeks 

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  • Disclosures and Fees

    • Non Refundable Setup Fee: $2,500  
    • The setup fee is due upfront and must be paid in full to begin the integration process. 
    • Your E-Pod Transaction Fee will be based on your PAAS agreement Rate Matrix. 
    • Client will be charged on the first of each month for the total number of completed electronic proof of deliveries (E-Pod’s) for the prior month for all integrated locations.
    • E-POD Charge: An E-POD charge will be incurred when a driver completes proof of delivery at a delivery stop or nursing station. A driver performing a consolidated stop delivery will only incur 1 E-POD charge. 
    • Data Retention is based on a per Business Unit Basis. Client must select this method at the beginning of the implementation process. Any future change request will not take effect until the next billing cycle.
    • Client cannot change the data retention options after an E-POD has been completed. In addition, these change requests can only be performed at the start of the next billing cycle.
    • Client agrees and absolves Company of any liability for Data Quality.
    • Company will provide Client with a secret key to access stored data in the event of an audit. The lookback period for available data will be based on the client's selected retention period. Company will also provide a secret key to the client to access stored data.
    • By signing this form, you agree to all terms, conditions, and billing requirements as stated in your current PAAS agreement and this change order request. 
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