Balloons, Party Favors & Party Rentals Order Form

All custom print orders must be accompanied by an approved proof before production can begin. It is the responsibility of the client to thoroughly review the proof for any errors in spelling or inaccuracies in information such as dates, times, and color themes. Failure to do so may result in delays or additional charges for corrections. By approving the proof, the client acknowledges their acceptance of the design and all details contained within the custom order.

During the installation process, we kindly request that no guests, pets, or children be present in the designated area to ensure the safety and efficiency of our team. This policy is in place to prevent any disruption or accidents that could potentially occur during the installation of our products. We appreciate your cooperation in adhering to this guideline for a smooth and successful installation experience.

Companies that wish to place corporate orders with a net 30 invoice payment term are required to submit their orders in advance to ensure timely processing. Additionally, a W-9 form will be provided upon request for tax compliance purposes. If your company follows a specific accounts receivable or bill payment process, it is essential to inform us at the time of placing the order to accommodate any special requirements.

The client acknowledges that timely delivery is essential for the successful completion of the services. In the event of a delay exceeding the agreed grace period, the client understands that no refunds will be provided for missed deliveries or no-shows. This clause aims to ensure that both parties are committed to meeting their obligations and that any delays are communicated and addressed promptly to minimize disruptions.

All orders placed with the company are considered final and non-refundable. This policy is in place to ensure efficiency and accuracy in processing orders, as well as to prevent any misunderstandings regarding the refund process. Customers are encouraged to review their orders carefully before finalizing payment to avoid any issues related to refunds.

Rental Agreement: At the time of delivery, the client agrees to thoroughly inspect the rental items and check for any damages or discrepancies. It is imperative that any damages are promptly reported to us before our team leaves the premises to ensure proper documentation and resolution of any issues. This proactive approach will help both parties maintain transparency and facilitate a smooth rental process.

Item will be picked up at the agreed upon time and thoroughly inspected by our company for any damages. Our company reserves the right to take the necessary time to fully inspect the item before proceeding with the pick-up process. In the event that any damages are discovered during the inspection, the customer will be held responsible for the costs incurred to repair or replace the item.

All rented items will be returned free of wax, debris, and mold. Additional laundry or handling charges may be applied if rented items are returned soiled beyond reasonable wear, or require wax, pins or knot removal.

Deposits are non-refundable. Canceled orders will be subject to 50% cancellation fee. Any orders cancelled 2 weeks prior to event will result in a total payment forfeit. Cancellation fees are non-negotiable and apply to all all rental items expressed and implied. No decrease in count allowed. Change in color will result in a $50 restocking fee.

Important Information

Thank you for selecting The Ultimate Crat Studio for your party needs. In our commitment to delivering top-tier products and customer service, we have provided our policies.

• Kindly note that all orders necessitate a seven-day lead time to ensure product
  availability and adequate staffing.
• Booking requires a 50% deposit for all orders over $200. Invoice will be emailed after you complete this form.
• For the completion of an order, full balance
  is required upon delivery before installation.
• Orders not settled promptly for any reason will be subject to
  a 10% late fee.
• All orders mandate delivery or shipping;
  pickups are unavailable at this time. Standard Delivery is $60. Oversized/Multi-Day Delivery $120.
• We value your cooperation and eagerly
  anticipate celebrating with you soon!
• All orders are non refundable. 
• Make sure spellings is correct for all personalized/customized orders.

Orders must be placed with our company at least one week in advance of the desired delivery or service date. This advance notice is necessary to ensure that we have ample time to process the order, allocate resources, and meet the specified deadline. Failure to comply with this requirement may result in delays or additional rush fees.