• Buddy Shift Checklist

    Complete one per participant you encounter
    Buddy Shift Checklist
  • Date:*
     / /
    2 digit day, 2 digit month, 4 digit year
  • Time From:*
  • Time To:*
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  • Regardless of how we assist a participant with medication all medication incidents must be reported immediately via an incident form in VisualCare.


    Any serious errors or incidents associated with a participant taking medication must be reported to 000, followed by notification to your supervisor or on-call as soon as is practically possible. If the situation is not considered an emergency, advice relating to medication errors and incidents should always be sought in the following order:
    The Pharmacist or Healthcare professional (General Practitioner or prescribing doctor or Nurse Practitioner) of the participant. If the Pharmacist or Healthcare professional of the participant are unavailable, then contact any of the following:

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  • Poisons Info centres provide the latest poisons information to the public, and toxicology advice to health professionals on the management of poisoned and envenomed patients. Telephone advice is available 24/7 from anywhere in Australia.


    Call if someone has been poisoned or has overdosed, made a mistake with medicines or been bitten or stung (24 hours a day, seven days a week). Situations may include if a participant has taken too much of their own medication, taken the wrong medication or taken a medication via the wrong route. An incident would include but is not limited to:

    • Medication omitted (not taken) 
    • Incorrect dose taken
    • Medication taken at the wrong time
    • Medication incorrectly packaged or supplied
    • Medication refused by the participant
    • Medication not available
    • Suspected abuse of medication
    • Medication where directions have not been followed accurately by the participant
    • Any situation where staff have a concern relating to medication
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  • Should be Empty: