Poisons Info centres provide the latest poisons information to the public, and toxicology advice to health professionals on the management of poisoned and envenomed patients. Telephone advice is available 24/7 from anywhere in Australia.
Call if someone has been poisoned or has overdosed, made a mistake with medicines or been bitten or stung (24 hours a day, seven days a week). Situations may include if a participant has taken too much of their own medication, taken the wrong medication or taken a medication via the wrong route. An incident would include but is not limited to:
- Medication omitted (not taken)
- Incorrect dose taken
- Medication taken at the wrong time
- Medication incorrectly packaged or supplied
- Medication refused by the participant
- Medication not available
- Suspected abuse of medication
- Medication where directions have not been followed accurately by the participant
- Any situation where staff have a concern relating to medication