Thank you for taking the time to complete this form. Your input is an important first step in helping us recommend the right product for your home.
To draw a water sample, use the outlet nearest to the pump, not from the bottom of the pressure tank. Before filling the bottle, run the water for five minutes or two pump cycles. Then, fill the provided bottle in the water test kit, or a clean plastic water bottle, to the neck and cap immediately. Do not use hot water. Return the full bottle (~250 mL) and submit the completed online form.
If multiple samples are sent (i.e raw and treated sample), please label the bottles and note where the samples were taken from in the form. Up to four samples can be submitted on one form.
We only test for the following:
- Total Hardness
- Iron
- Manganese
- pH
- Total Dissolved Solids (TDS)
- Tannins
NOTE: Analysis for potability, bacteria, arsenic, lead and other heavy metals must be performed by your local health department or an independent laboratory. Samples submitted in a public health bottle containing chemical preservatives, boiler water samples, or samples containing glycol will not be tested. If high TDS is a concern, testing by an accredited laboratory is recommended to determine overall water composition.