Client Website Agreement

Official Start Date: Receipt of first payment Preliminary Designs: Spectrum Sites, LLC will show preliminary design within 7 - 10 business days of client providing all requested materials.

**Holidays may impact preliminary design**

Website Revisions: For clients getting a website + hosting, there are unlimited revisions offered, as long as the client is current with their monthly fees. For clients getting a website without hosting, there are 3 free revisions that that come with your website package. If additional revisions are requested, beyond the 3 free revisions, the time needed to complete the request will be billed at a rate of $2.00 per minute. There is a 30 minute minimum required.

Website Project Conditions: The website designer will not be held responsible for clients who choose not to follow the recommendations within agreement or who have added plugins/programs to their website that pose a potential conflict or security threat. Client must be knowledgeable about what the plugins/programs they add or have others add to their website.

**If client is supplying their own written content and photos, they are responsible for all copyright and licenses needed to ensure they have proper permission to use any materials supplied to the web designer here at Spectrum Sites.**

If your website package does not come with photo selection and copywriting services, we can provide you with a quote to have them added. Spectrum Sites will then assume responsibility for all licenses and permissions needed.

For All Website Services: For all clients who have decided to purchase a website service through Spectrum Sites, LLC, our Terms of Service fully explain the legal agreements between you, the client, and Spectrum Sites, LLC, the service provider.  https://spectrumsites.com/terms-of-service/

SEO: Basic Yoast seo, https://yoast.com, is used on all website projects. This tool allows you to optimize the website for online search engines. This tool does not promise to put your website on the first page of an internet search. True SEO requires a consistent plan over time. I can provide tips, if requested.

Payment Schedule: For clients getting website + hosting - $200 setup fee is required, unless paying annually. After that, a payment will be required in 30 days and continue on a monthly basis for hosting, maintenance, and support services. The monthly amount depends on the package you choose.

For clients getting a website without hosting - 60% of the project total is due upfront to start project. The remaining 40% is due upon project completion or within 30 days of first payment, whichever comes first.

Abandoned Website: Websites are considered abandoned after 45 days if website client fails to provide materials, revisions, or cannot be reached. The website then becomes property of web designer and no refunds will be given.

Domain Name and Hosting: If you have not signed up for our website package with hosting, we can provide resources to acquire a domain name and hosting. You can also get a domain name through Spectrum Sites, for an additional fee.

Website Care and Technical Support: After the completion and installation of your website, our role will end as it relates to technical support, unless you have hosting with us or have purchased a maintenance package. If you would like on-going support with maintenance of your website, web design, and/or content, please ask us about our maintenance plans!

TECHNOLOGY is not perfect and we liken tech support to getting health insurance. You may need it right away, you may not need it for a very long time, but at some point we will all need it. Make sure your website is covered with security and regular maintenance. If you cannot do it yourself, we suggest using us to help you with it.

Cancellation Fees: In the event of Cancellation, Designer will be compensated for services performed through the date of cancellation, the amount will be a prorated portion of the fees due. Upon cancellation all rights to the website revert to the Designer and all original art must be returned, including sketches, comps, or other preliminary materials. No refunds after 30 days.

Permissions and Releases: The Client will allow Spectrum Sites, LLC the ability to use their website in future marketing efforts. The Client also agrees to indemnify and hold Spectrum Sites and its designers harmless against any and all claims, costs, and expenses, including attorney's fees, due to materials included in the Work at the request of the Client, for which no copyright permission or privacy release was requested by client, or for which uses exceed the uses allowed pursuant to a permission or release.

Miscellaneous: This Agreement shall be binding upon the parties, their heirs, successors, assigns, and personal representatives. This Agreement constitutes the entire understanding of the parties. Any dispute arising out of this agreement will be resolved by negotiation between the parties. If they are unable to resolve the dispute, either party may commence mediation and/or binding arbitration through the American Arbitration Association.

Signature and payment constitutes an understanding and agreement of this contract.