Payment & Cancellation Policy:
1. Artisan will pay all invoices for booth fees upon acceptance, due no later than two weeks after receipt of CAC issued invoice(s). Full payment is required to reserve booth space.
2. After acceptance into the market, the artisan agrees to the following refund and cancellation policy:
a.The reason for cancellation must be provided in writing by email.
b. For cancellations received before October 15th, a $50 admin fee will be deducted from the total refund amount owed to the artisan.
c.After October 15th, a partial 50% refund will be issued on the total amount owed to the artisan.
d. After November 1st, NO refunds, regardless of reason, will be issued. Refunds will NOT be offered to ‘no shows’; no exceptions.
e. The Chilliwack Arts Council and Market Coordinators reserve the right to refuse entry/booth space to any artisan who has not paid his or her invoice in full, does not communicate promptly, or has not provided required health or liquor certifications.
f. If the event is canceled due to an act of nature, a $50 admin fee will be taken before a refund is issued.
Guidelines
1. Artisan will only sell products listed in the original application, handcrafted by him or her, not a kit craft, imported and/or mass-produced product.
2. All artisans must be present for the entire three-day duration of the market and actively sell products and interact with customers. Every artisan must have enough product to last for the entire market.
Under no circumstance may an artisan pack up their booth before the market's closing day. Artisan will not begin packing up his or her booth before market closing; all guests are entitled to the same shopping experience.
3. WIFI access is offered through Heritage Park’s system. Please let us know via the application page if Wifi is needed. There will be an additional cost for using a secure line for the weekend.
4. At the time of the event strike, the booth area must be tidy, and all recycling must be taken with you and not left off-site. You will be charged an additional cleaning fee of $100 if it is not tidy.
5. Any metal s-hooks used must be returned to the Arts Council/Information Booth.
6. Artisan agrees to ensure all lighting, power bars, electrical devices, and extension cords are unplugged at the end of each day. Use of damaged extension cords, cables, power bars, and lighting fixtures is strictly prohibited. Only approved refrigerators and freezers may remain plugged in overnight.
7. The artisan is responsible for bringing his or her equipment to load products in and out of the venue (carts, dollies, and flatbeds are not supplied) and any tools required for his or her setup of choice (e.g., pliers, ladders, fasteners, screwdrivers, etc.)
8. Artisan will be respectful to fellow artisans, market volunteers, coordinators, and Chilliwack Arts Council directors or Staff.
9. Artisan agrees to help promote the market as much as possible through all available channels, including social media, email, website, poster distribution, and/or word of mouth.
10. Artisan will comply with all local zoning, bylaws, and health and safety rules and are solely responsible for obtaining all permits, licenses, insurance, and approvals reasonably required to sell their products at the market. The Chilliwack Arts Council will not be responsible for any costs, damages, or economic loss resulting from failure to comply with these terms.
If any government agency, court, person, or commercial body orders the sale of vendor products to cease, the artisan will immediately comply.
11. The Chilliwack Arts Council makes no guarantees about artisan sales or success at the market. It is not responsible for any losses artisans may incur if the market is canceled or shortened for reasons outside the reasonable control of the Chilliwack Arts Council.
12. Artisan will indemnify the Chilliwack Arts Council for any loss, fine, penalty, judgment, legal fees, and expenses reasonably connected to the artisan’s failure to comply with these terms or any liability, negligence, gross negligence, or injury resulting from artisan products, actions, conduct, booth setup, display or trade activities.
13. The Chilliwack Arts Council may amend or update