We want to make sure you feel informed and empowered when it comes to your child’s care. The following list outlines important rights you have under Chapter 42 of the Human Resource Code (HRC) Section 42.04271.
- As a parent or guardian of a child in our care, you have the right to:Visit and check out the facility anytime during business hours—no need for advance notice!
- Access publicly available records about the facility.
- Receive inspection reports and learn how to view our compliance history online.
- Request a copy of our policies and procedures.
- Review staff training records and the training materials we use.
- Look at any written records we keep about your child.
- View any available video recordings related to an alleged incident involving your child (with privacy considerations for other children).
- Ensure we follow any court orders regarding visitation or custody.
- Get contact details for your local Child Care Regulation office.
- File a complaint with the local Child Care Regulation office if needed.
- Exercise your rights without fear of retaliation.
By signing below, you’re confirming that you’ve received a copy of these rights. We’re here to provide a safe and supportive environment for your child, and we appreciate the trust you place in us!