PREPAY POWER AGREEMENT Logo
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  • I agree to purchase electric service from The Victory Electric Cooperative Association, Inc., under its optional billing plan, known as Prepay Power, and agree to be bound by its rules and regulations as they are now in effect and may be amended in the future. I agree to make an initial payment of $50 or more toward my Prepay Power billing account for future electric use.

    I understand taxes, franchise fees, the energy charge adjustment and pro rata shares of monthly charges shall be levied against my account on a daily basis, in addition to daily energy charges. It is my responsibility to notify the cooperative when I choose to close the account. Pro rata shares of various monthly charges shall continue to be charged to my Prepay Power billing account on a daily basis even when there is no energy use, and I will be responsible for all charges until the account is closed and finalized.

    I understand I will not receive paper billing statements or disconnect notices with a Prepay Power billing plan. Information regarding my account will be available via the cooperative's payment web portal/app, victoryelectric.smarthub.coop. I am responsible for customizing my preferred notification methods via SmartHub's configuration. Any notice from the cooperative required hereunder shall be issued according to the preferred method(s) of notification I specify. I understand it is my sole responsibility to notify the cooperative immediately of any changes to my contact information or account.

  • It is my responsibility to regularly monitor my account balance. I understand I will receive periodic SmartHub notification reminders when my Prepay Power billing account reaches a credit balance of $25 or less, and I have the ability to customize my SmartHub notifications to meet my personal needs.

    I understand that should my balance reach $0.01 or less and payment is not made, my electric service will automatically be disconnected during the cooperative's designated disconnection period based on the cooperative's rules and regulations. I understand I am completely responsible and the cooperative has no obligation to reconnect service until the balance is recharged, even if I, or a member of my household, have a medical necessity.

  • I understand the cooperative will immediately debit returned checks and denied credit card payments, along with any associated charges, from my account. Should this cause my balance to be $0.01 or less, my service will disconnect immediately. I understand I will be required to replace the check or credit card payment with cash, a cashier's check, or money order. Failure to receive notice of impending disconnection by email, phone, text message or any other means will not exempt my service from disconnection. Before my service will be reconnected, my account must have a $50 minimum credit balance. I understand I can make real-time payments during normal business hours at the cooperative's office or at any time via the Internet or phone. If I do not meet the minimum balance requirements to reconnect my service after 10 days, the account will be closed and finalized. Prepay Power account plans are not subject to the Cold Weather Rule. | understand if my Prepay Power billing account is discontinued or terminated the cooperative may transfer any unpaid balance to any other account I may have with the cooperative or refer any unpaid balance to a third-party collection agency. I, the undersigned, agree not to sue and to hold harmless the cooperative, its respective agents, employees, assigns or representatives from all liability, claims, demands, losses or damages caused in whole or in part by my participation in Prepay Power billing. I intend this agreement to be a complete and unconditional release of all liability to the greatest extent allowed by law.

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