Cancellation and refund policy
Due to limited seating, we request that you cancel at least 72 hours before a scheduled class. This gives us the opportunity to fill the class. You may cancel by phone. If you have to cancel your class, we offer you a credit to your account if you cancel before the 48 hours, but do not offer refunds. You may use these credits towards any future class. However, if you do not cancel prior to the 72 hours, you will lose the deposit for the class. The owner has the only right to be flexible here.
Clay Damage
Kiln clay explosions are unlikely but they do happen. In the event of a clay piece being damaged due to a kiln explosion, we are happy to provide emotional support and offer you a chance to come in and remake your art piece. Refunds are not provided for damaged clay due to kiln explosions. Please note each artist is responsible for ensuring pieces are securely attached in order to avoid breakage.