Cancellation and Substitution Policy
We understand that circumstances can change. Cancellations made more than 4 weeks prior to the scheduled event will receive a full refund. All registration cancellations and refund requests must be sent via email to admin@iccnm.net
Refunds will be issued in the same format as payment was received. No refunds are given for partial attendance.
The following cancellation deadlines apply:
Before February 13, 2024: Registration fees will be refunded in full.
Between February 14 and March 3, 2025: Registration fees for cancellation will be refunded minus a $27.00 administrative fee.
After March 4, 2025: Refunds are not possible but participant substitutions are accepted.
Substitutions
If you are unable to attend, you may substitute another individual to take your place at no additional cost by submitting a written request to admin@iccnm.net. Onsite transfers are not permitted. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution before the change can be made. Badge sharing or splitting workshop days is not permitted. Please notify admin@iccnm.net of substitutions before March 10, 2025