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Tender-Lee Care Money Management, LLC dba TLC Tax Luv is not responsible in the event the taxpayer omits or provides incorrect information (i.e. social security numbers, names, dates of birth, etc.). These errors may delay your refund. Tender-Lee Care Money Management, LLC dba TLC Tax Luv does not control whether or not the IRS randomly selects your return for an audit, however all clients are welcome to purchase Audit Protection and we will always keep all necessary documents on file to dispute an audit on your behalf. All information obtained from the taxpayer and/or spouse must be submitted if the IRS audits your tax return.
Tender-Lee Care Money Management, LLC dba TLC Tax Luv is not responsible for any incorrect tax figures provided by the taxpayer and/or spouse. If your tax figures change you will need to submit an amendment. Tender-Lee Care Money Management, LLC dba TLC Tax Luv offers amendment preparation for an additional fee. If you have any overdue debts (i.e. school loans, child support, DPP, DFCS, etc….) that are scheduled to offset your refund, you will be required to pay your tax preparation fees upfront. You are able to call the IRS offset department at 1-800-304-3107 or 1-800-829-7650 to check the status of any scheduled offsets. If you are unaware of a potential offset and your refund is completely garnished, your prep fee will be drafted from the bank account you have on file with our office.
Tender-Lee Care Money Management, LLC dba TLC Tax Luv is not responsible for any changes the IRS or receiving bank may make on disbursement dates. Tender-Lee Care Money Management, LLC dba TLC Tax Luv is not responsible for any glitch issues that the IRS experiences that may cause a delay in receiving your tax refund. We DO NOT reimburse any bank fees in the event of this occurrence.