Welcome, and thank you for choosing TruLuxxe Financial Group LLC for your tax preparation services. We appreciate the trust you have placed in our firm and are honored to assist you with this important financial matter. At TruLuxxe Financial Group, we pride ourselves on providing professional, accurate, and compliant tax services while maintaining the highest standards of integrity, confidentiality, and client care. Our process is designed to be thorough, structured, and efficient, ensuring that your tax return is prepared correctly and in accordance with current federal and state tax laws.

This Welcome Packet marks the beginning of our professional relationship. It outlines how we work, what you can expect from our firm, and what we require from you in order to deliver the highest level of service. Please take the time to carefully review all materials included. Clear communication and complete information are essential to a smooth and successful tax filing experience. Our role is to prepare your tax return based on the information you provide, apply the tax law accurately, and submit your return in compliance with applicable regulations. Your role is to provide complete, accurate, and truthful information, along with any required supporting documentation.

This shared responsibility allows us to protect your interests while meeting our professional and legal obligations.We understand that tax matters can feel overwhelming, and our team is here to guide you through the process with clarity and professionalism. Should we require additional information or clarification, we will communicate with you promptly. We encourage you to respond in a timely manner to avoid delays in preparation or filing.Please note that tax refunds, processing times, and disbursement schedules are determined by the Internal Revenue Service and state taxing authorities.

While we take every step to ensure accuracy and compliance, TruLuxxe Financial Group LLC cannot guarantee refund amounts or timing.Your privacy is important to us. All personal and financial information provided to our firm is handled with discretion and used solely for tax preparation and compliance purposes, except as required by law.We are committed to delivering a professional experience from start to finish. By proceeding with this packet and signing the accompanying Letter of Engagement, you confirm your understanding of our process and authorize us to move forward with your tax preparation services.Thank you again for choosing TruLuxxe Financial Group LLC.

We look forward to serving you.

TruLuxxe Financial Group LLC

This Letter of Engagement confirms the terms and conditions under which TruLuxxe Financial Group LLC will provide professional tax preparation services to you. By signing this agreement, you acknowledge that you have read, understand, and agree to the terms outlined below.

SCOPE OF SERVICES
TruLuxxe Financial Group LLC will prepare your requested federal and applicable state income tax returns for the tax year indicated, based solely on the information you provide. Our services are limited to tax preparation and do not include auditing, attestation, forensic accounting, legal representation, financial planning, investment advice, or verification of information submitted unless separately agreed to in writing.

Accounting services will be performed only as necessary to prepare your tax return.

CLIENT RESPONSIBILITIES
You are responsible for providing complete, accurate, and truthful information necessary for the preparation of your tax return, including all income, deductions, credits, and supporting documentation. You acknowledge that you are required to maintain records sufficient to substantiate the information reported on your return in the event of an audit, inquiry, or review.

You understand that knowingly providing false, misleading, or incomplete information to be filed with the Internal Revenue Service or any state taxing authority may result in civil or criminal penalties, including fines, interest, restitution, or imprisonment. TruLuxxe Financial Group LLC and its preparers shall not be held responsible for penalties, interest, delays, or consequences resulting from inaccurate, incomplete, or omitted information provided by you.

TIMELINESS OF INFORMATION
You agree to provide requested information and documentation in a timely manner. Delays in responding or submitting required documents may result in delayed preparation or filing. TruLuxxe Financial Group LLC is not responsible for missed deadlines, penalties, or interest resulting from delayed or incomplete client responses.

RELIANCE ON INFORMATION PROVIDED
Our engagement may not be relied upon to detect errors, fraud, or illegal acts. However, if information appears to be incorrect, inconsistent, or incomplete, we may request clarification before proceeding.

AUTHORIZATION TO FILE
By signing this agreement, you authorize TruLuxxe Financial Group LLC to prepare and electronically file your tax return on your behalf. Your signature on this document authorizes the use of your electronic signature for Forms 1040, 8879, 7216, and any other applicable federal or state forms included in your finalized tax return.

FEES AND PAYMENT TERMS
Tax preparation fees are due for services rendered regardless of refund timing, refund method, IRS or state processing delays, or refund offsets. If fees are deducted from your refund and the refund is reduced, delayed, offset, or not received for any reason, you remain responsible for any outstanding balance.

Invoices are due upon presentation. TruLuxxe Financial Group LLC reserves the right to pursue legal action to collect unpaid fees. Fees may not be disputed due to IRS delays, refund timing, refund offsets, processing issues, or client inaction.

NO ESTIMATES OR QUOTES
TruLuxxe Financial Group LLC does not provide free estimates or quotes. Determining a refund or balance due requires the completion of a full tax return. If you begin the tax preparation process and later choose not to proceed, a nonrefundable administrative fee of $50 will apply. You authorize TruLuxxe Financial Group LLC to debit this fee using the payment information provided.

ABANDONED OR DUPLICATE FILINGS
A processing fee of $100 will be charged if your return is rejected due to prior filing with another tax firm, or if a completed return is not signed within 24 hours of notification that it is ready for signature. In such cases, the return will be considered abandoned and deactivated in our system.

REFUND OFFSETS AND DELAYS
You acknowledge that tax refunds may be delayed, reduced, offset, or withheld due to outstanding debts, IRS or state reviews, identity verification, or other circumstances beyond the control of TruLuxxe Financial Group LLC. You remain responsible for payment of all tax preparation fees regardless of refund outcome.

ADDITIONAL SERVICES
This engagement covers preparation of the originally agreed-upon tax return only. Amendments, corrections, notices, audits, consultations, or additional services requested after filing are not included in this engagement and will be billed separately.

RECORD RETENTION
TruLuxxe Financial Group LLC will retain copies of your tax return and related work papers for a period of three years, after which they will be securely destroyed. You are responsible for maintaining your original records and supporting documentation. Paper copies of returns or documents may be provided for an additional fee.

CONFIDENTIALITY
All personal and financial information provided is handled with the highest level of confidentiality and used solely for tax preparation and compliance purposes, except as required by law.

LIMITATION OF LIABILITY
TruLuxxe Financial Group LLC shall not be liable for penalties, interest, or damages resulting from incomplete, inaccurate, or withheld information provided by you.

ELECTRONIC COMMUNICATION
You consent to receive communications from TruLuxxe Financial Group LLC via email and text message regarding your tax return and related services.

ACKNOWLEDGMENT AND AGREEMENT
By signing below, you acknowledge that you have read, understand, and agree to the terms of this Letter of Engagement and authorize TruLuxxe Financial Group LLC to proceed with preparing and filing your tax return.

The Consent for use and Consent for Disclosure is an essential document that helps protect both your clients' sensitive information and your business’s compliance with privacy laws. The purpose of this form is to inform clients about how their personal and financial data will be collected, used, stored, and shared. In a tax preparation business, you handle a significant amount of sensitive data, including Social Security numbers, income details, and banking information. This agreement not only reassures clients that their information is being handled securely but also establishes trust in your services.

The need for a Data Privacy Agreement has grown in recent years due to increasing concerns about data breaches, identity theft, and cyber threats. It helps clients understand the measures you are taking to protect their data and ensures they are aware of the situations in which their information might be shared (for example, with third-party vendors like banks or payroll services). This agreement is also important for compliance with privacy laws like the Gramm-Leach-Bliley Act (GLBA) and any applicable state laws regarding the protection of consumer information.

By having clients sign a Data Privacy Agreement, you are also protecting your business from potential legal consequences in the event of a data breach or misuse of information. It sets clear expectations with clients about how their information will be handled and provides a record that you have informed them of your data privacy practices. If issues arise, you have documentation that proves your clients were made aware of your policies.

This Data Privacy Agreement outlines how your personal and financial information will be collected, used, and protected by TruTaxx Solutions during the tax preparation process. By signing this agreement, you acknowledge that you have read and understood our privacy practices and consent to the collection and use of your information as described below.

INFORMATION COLLECTION

We will collect the necessary personal and financial information required to accurately prepare your federal and state tax returns. This may include:

Personal identification information (e.g., Social Security numbers, birthdates)
Income documentation (e.g., W-2s, 1099s, business income)
Dependent information (e.g., birth certificates, Social Security numbers)
Banking details (e.g., for direct deposit of refunds)

INFORMATION USAGE

The information you provide will be used exclusively for the preparation of your tax return and related services, such as applying for tax credits, refund advance loans, or bank products if requested. We will not use your information for any other purpose without your consent.

INFORMATION SHARING

We will not disclose your information to third parties except under the following circumstances:

To financial institutions involved in the processing of tax-related services (e.g., refund transfers, refund loans)

To comply with legal obligations, such as a subpoena or audit by the IRS or other authorities

To third-party service providers who assist with electronic filing, tax software support, or other essential services. (All third parties are required to protect your information to the same standard as our firm)

Please gather the following documents to ensure a smooth and accurate tax preparation process:

• IdentificationDriver's License or State ID (for each taxpayer).
• Social Security DocumentationSocial Security Cards for all individuals listed on the tax return.
• Dependent Documentation (if applicable):
  • Birth Certificates for all dependents.
  • School Records for dependents (must show the child’s name, address, and school year).
• Proof of ResidencyUtility Bill, Lease Agreement, or Mortgage Statement.
• Income DocumentsAll W-2 Forms.
• All 1099 Forms:1099-NEC (Non-Employee Compensation).
• 1099-MISC (Miscellaneous Income)
• 1099-G (Unemployment Compensation)
• Health InsuranceForm 1095-A (if you had Marketplace Health Insurance).
• Additional Documents (if applicable):
  • Previous year’s tax return (new clients only).
• Any IRS or State Tax Correspondence received this year.
• Childcare Provider Information (if claiming childcare expenses)
  • Provider's Name, Address, and Tax ID/EIN or Social Security Number.
• Tips & Overtime Documentation
  • Employer paystubs showing tips
  • Paystubs breaking out overtime
• Business Owners & Side Hustles -Expense summaries (not just “I spent money)
  • Mileage logs
  • Home office info (square footage)
  • Proof of business use for phone, internet, vehicle -EIN letter if you have one, if not retrieve one from the irs website for free.
  • Any licenses or registrations
• Schedule C returns are under HEAVY review.