Consignment Term and Grace Period
Our standard consignment term is 50 days, with an additional 10-day grace period to reclaim unsold items. We understand the effort and expense involved in consigning larger items. Therefore, it may be possible to extend your contract by an additional 30 days for certain items, for a total of 90 days.
Important Notice About Expired Items
Due to the large number of consignors we serve, we will NOT contact you when your item(s) expire. It is your responsibility to contact the store if you wish to retrieve unsold items.
Extensions must be approved via email
Items with approved extensions will be discounted further, between 25%–50% off the last ticketed price, as part of a red-tag or liquidation sale.
Unsold Items and Surrender Policy
Items awaiting pickup will remain available for sale in the showroom until removed by the consignor.
We cannot hold or store items awaiting pickup
Unsold items not picked up by the end of the grace period will be deemed SURRENDERED and will be classified as CONVERTED PROPERTY OF THE STORE. These items may be sold, donated, or disposed of at our discretion, without liability.
Tracking Expiration and Grace Dates
Expiration and grace period dates begin when your item(s) are entered into our system. This may occur up to two weeks (or longer) after your delivery date.
Please monitor your online consignor portal daily for updates, expiration dates, and grace period deadlines.
Your Responsibility
You are responsible for tracking your dates. Please call us with any concerns about pricing, date adjustments, errors, or omissions. Once your items are priced, they are made available for sale in-store and online.
PLEASE CHECK YOUR ONLINE PORTAL REGULARLY FOR CONSIGNMENT STATUS.