Tardiness
Please arrive 5min early to get set up and ready to start footwork exercises. If you cannot be here within the first 5min of the start time, you’re considered a no-show and forfeit the full session price.
Cancellation/Attendance
PACKAGES: To avoid losing a session, please cancel 24hrs prior to your start time. Please cancel in the app. If your class starts at 5:30am, you must cancel by 5:30am the previous day. This allows someone else to fill that slot. If you cannot cancel within 24hrs, you will be charged the full session to the card on file.
PRIVATES, DUETS, TRIOS: 48-hr cancellation Please cancel in the app. If your class starts at 5:30am, you must cancel by 5:30am TWO days PRIOR. This allows someone else to fill that slot. If you cannot cancel within 48hrs, you will be charged the full session to the card on file.
STUDIO RENTAL/EVENTS: 1 week cancellation required. Please contact me directly at (256) 258-9388 or (337) 378-9014.
Billing and auto-renewal
Package purchases incur a 3-month commitment that is auto-billed and RENEWED after 3 months unless otherwise specified. 30-day notice of cancellation required. All packages and individual sessions are non-transferrable and non-refundable.
Dress code
Grip socks are required. They help you stay connected to the apparatus even when your feet get sweaty. DON’T WEAR LOTION! Your body will slip and slide on the reformer carriage making it very difficult to have good form. Lotion increases your fall/injury risk. No loose clothing because clothing can get caught in the springs. NO ZIPPERS! Zippers rip the upholstery. No dangling jewelry. It will get caught on something at some point and break your jewelry or even rip your earlobe. Shorts are allowed, but please be aware that you will spend much of your time lying on your back with legs lifted and legs apart. Men typically wear long shorts or shorts with a base layer/long boxer brief underneath. The main goal of the dress code is to avoid embarrassing wardrobe malfunctions or equipment damage.
Refunds And Billing
There are no refunds. 4-Pack: You have 6wks to complete 4 classes 8-Pack : you have 10wks to complete 8 classes. Auto-bill will occur upon use of the last session or 6wks/10wks, whichever occurs first. Any remaining sessions after 6wks/10wks will be forfeited and are non-refundable.