ArtsTix Event Submission

ArtsTix Promotion & Ticketing Agreement
This agreement outlines the promotional and ticketing services ArtsTix will provide for your organization, as well as your responsibilities when offering tickets through our platform.

Promotion & Visibility
ArtsTix will promote your performances across several channels, including our website (www.sdartstix.com), the ArtsTix Ticket Center in Downtown San Diego, and our weekly email newsletter, which reaches more than 14,000 subscribers. You are welcome to display fliers or brochures at the ArtsTix Box Office by dropping them off between 10am and 2pm on Saturdays or Sundays.

Ticketing Services
For organizations without their own box office, ArtsTix can serve as the official ticketing agent. In this role, ArtsTix will manage all aspects of ticketing, including setup, customer service, promo code support, and sales made online, by phone, and in person at the ArtsTix Ticket Center in Downtown San Diego, directly across from the Balboa Theatre. Please note that ArtsTix does not provide on-site staff for performances or events.

Ticket Allotments & Pricing
You may offer up to 100 tickets per performance at any price you choose. These tickets can be sold across any number of performances. While you may set any discount level, we recommend offering at least 10 tickets at 50% off for each performance. Tickets may be pulled back at any time by contacting us at artstix@sdpal.com or calling 619-234-ARTS (2787).
If you choose not to offer a 50% discount, please be aware that ArtsTix handling fees may cause the public price of your tickets to be higher than your regular box office rate.

“Who’s Coming” Emails & Managing Sales
You will set the cut-off time for ArtsTix sales. About 15 minutes after that cut-off, a “Who’s Coming” email will automatically be sent to the contact emails you provide. These emails are generated by AudienceView, so please ensure your server allows them through using the instructions in your “Welcome to AudienceView” email. That email will also prompt you to set a password if you wish to log in to AudienceView to view customer information or your “Who’s Coming” lists. For any questions or assistance, please contact us at artstix@sdpal.com or call 619-234-ARTS (2787).

Seat Assignment & Ticket Types
If your event offers assigned seating, your box office is responsible for assigning seats after receiving the Will Call Report from ArtsTix.

If you offer discounted tickets through ArtsTix, we will also list optional “Support-the-Arts Full Price” tickets, which allow patrons to pay more if they wish. When a patron purchases a “Support-the-Arts Full Price” ticket, the presenter agrees to assign those seats before assigning seats for patrons who purchased discounted tickets.

Commission Rates

ArtsTix receives a commission on the ticket price at the following rates:
• SDPAL Members: 7.5%
• Non-Members: 9%

For reference, the chart below outlines the service fees applied to tickets sold through ArtsTix based on the ticket price range.

Organization Status and Ticketing Preferences
YesNo
YesNo
Contact Information
Producing Company / Presenting Organization*
Primary Contact Name*

First NameLast Name
Primary Contact E-Mail*
example@example.com
Primary Contact Phone Number*
Please enter a valid phone number.
Secondary Contact Name (for Will-Call Emails)

First NameLast Name
Secondary Contact E-Mail
example@example.com
Please provide one primary and one secondary contact for your organization. If additional individuals need Will Call information, the primary or secondary contact will be responsible for forwarding those emails. Please note that if the email address you provide is already subscribed to the OvationTix/AudienceView system through your own portal, we will not be able to add it. An alternate email address must be used.
Settlement Check Payee

Please provide the name to whom settlement checks should be issued. Remits are mailed after the 10th, 20th and 30th of every month.
Payee Name or Organization*
Payee Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Payee Email*
example@example.com
Payee Phone Number*
Please enter a valid phone number.
Event Information

One event per form.
Show/Event Title*
Show/Event Run (mm/dd/yy)-(mm/dd/yy)*
The full performance run, regardless of which specific dates you choose to offer tickets for.
Event Venue Title*
Event Venue Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
If your event takes place at multple venues, please just list the first, and email Christian at christian@sdpal.com to provide the rest.
Event Blurb*

There is a 150-word limit. Please do not include run dates or contact details (phone numbers or website links). ArtsTix does not edit submissions, so ensure your spelling and grammar appear exactly as intended.0/150
How many hours before showtime should ArtsTix stop selling tickets? (We recommend 2 hours.)*
Assigned SeatingGeneral Admission/Open Seating
YesNo
If accessible seating is available and you are not using ArtsTix as your exclusive box office, what phone number should patrons call to make arrangements?
Please enter a valid phone number.
Event Dates, Ticket Prices & Quantities
Please list each performance using the format below. This level of detail is required because all discounts are entered manually into our system.

Day Date Time (Full Price / Discount Price) – Number of Tickets

Example:
Wed 12/11 7:30p ($68 / $34) – 10
Thu 12/12 2:00p ($45 / $22.50) – 8
Sat 12/14 8:00p ($55 / $27.50) – 12

If no discount is offered, list only the full ticket price. If no ticket quantity is provided, we will assume the full allotment of 100 tickets per performance.
List Here*
Event Photo
Please upload a square image that is at least 500px by 500px. This image will appear next to your production’s title and description on the ArtsTix page and in the e-blasts. Please do not include run dates or contact details (phone numbers or website links) in the image. If your image is not square, ArtsTix will resize it to fit, which may result in cropping or slight distortion.
File Upload

Square, at least 500 pixels by 500 pixels
Cancelof
We Appreciate Your Participation in ArtsTix!
Submissions may take up to 72 hours to appear on the ArtsTix site, and that productions opening more than two months from now will not go live until they are within that two-month window.

If you need to make any updates or add information—such as new dates, revised ticket prices, or updated images—please email artstix@sdpal.com. Once your submission is received, we will review it and follow up with any necessary next steps.
Should be Empty:

ArtsTix Promotion & Ticketing Agreement

Organization Status and Ticketing Preferences

Contact Information

Settlement Check Payee

Event Information

Event Dates, Ticket Prices & Quantities

Event Photo

We Appreciate Your Participation in ArtsTix!