Ottalaus has a cancellation and no show policy.
All appointments need to be canceled or rescheduled with at least 24 hour notice
Cancellation:
First time cancellation - Life happens! This time is on us.
Second time cancellation - We are so sad we missed you! 25% of your service will be due today.
Third time cancellation - We have been waiting for you! 50% of your service will be due today
No Show
First time no show - We are so sad that you missed your appointment! 25% of the service will be due today.
Second time no show - We missed you at your appointment! 50% of service will be due today.
Third time no show - Your stylist has been waiting for you! 100% of service will be due today.